Centre Project Worker

3 weeks ago

Cambridge, United Kingdom Wintercomfort for the Homeless Full time

**Hours of Work**:Saturday and/or Sunday 8:30am-1:30pm

**Job Purpose**:
To welcome new clients to Wintercomfort’s support and advice hub, to carry out an assessment of their needs and skills, to signpost clients to specialist services as required and to advise them of learning and development opportunities both at Overstream House and in the community.

The post holder will support delivery of both a welfare service between 8.30 - 1.30pm to include access to breakfast, lunch, laundry & washing facilities.

**Specific Tasks**:

- Encourage and enable clients to access Wintercomfort’s range of services.
- Support clients with phone calls and internet access as required.
- Keep records as required.
- To maintain a safe and welcoming environment in The Centre and, as a member of the staff team, to deal with any breaches of policy or of the code of conduct.
- To support and facilitate recreational activities for the service users of Wintercomfort.

**Other duties**:

- To work within the organisation’s agreed policies and procedures at all times
- To deal with any administrative tasks, such as telephone/answer phone messages, record keeping, filing, etc in an organised and tidy manner
- To undertake any practical service delivery tasks as and when required
- To provide additional help to reception, kitchen and volunteer staff as and when required
- To carry out any other duties which may, from time to time, be required

**Person Specification**

**Essential**
- An understanding of substance misuse, mental health and issues associated with social exclusion
- Strong verbal and interpersonal communication skills
- Strong co-ordination and organisational skills
- A constructive, proactive, flexible and positive approach towards working with vulnerable excluded people
- Willingness and ability to work flexible hours
- A sound understanding of risk assessment/management

**Desirable**
- Previous experience of one-to-one &/or group work that effectively engages individuals with opportunities for self-development
- A knowledge of Cambridge and its services for homeless and vulnerable people
- Experience working with those that have experience of homelessness.
- A sound understanding of health and safety regulations

Starting Salary: £10.50 per hour
Hours: Saturday and/or Sunday 8:30am-1:30pm
Annual Leave: 25 days earned pro-rata
Responsible to: Services Supervisor
Location: Overstream House, Victoria Avenue, Cambridge, CB4 1EG
- _________________________________________

**General Information**

Wintercomfort works with people who are homeless, at risk of homelessness or with a history of homelessness. We provide services to aid every stage of recovery - from immediate basic welfare needs to long term help in identifying and dealing with the problems which are undermining their stability, and enabling them to engage with education, employment and specialist health services. National statistics rank the numbers of rough sleepers in Cambridge within the highest 20 UK local authorities.

**Screening Check Requirements**

We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. If you do not have the right to work in the UK already, any offer of employment we make to you will be conditional upon you gaining it. We will ask to see original paperwork confirming your right to work in the UK.

This role requires an enhanced Disclosure and Barring Service (DBS) check. Any offer of employment we make to you will be conditional upon the satisfactory completion of this check; whether an outcome is satisfactory will be determined by Wintercomfort for the homeless.

**What can Wintercomfort offer?**

One of our core values at Wintercomfort is to recognise and reward our staff as our greatest asset. We realise that it's our people who have helped us to become a well-respected charity that helps to make a positive change to homeless people’s lives. We want to continue to deliver excellent, relevant services for the homeless in Cambridge by attracting and retaining talented and motivated people. If you choose to come and work with us, you will find that we offer:
**A supported work environment - **You will receive a comprehensive induction and you will have a probation period to provide a supportive framework for reviewing your progress and discussing your training and development needs. You will be expected to have developed the skills to fulfil all role requirements within this period. Appropriate objectives will be discussed, agreed and reviewed regularly with your Line Manager so that your performance can be measured against these.

**Training**:

- We recognise the importance of having a motivated and effective staff team. We offer on-going training to support you in your role.

**Equality of Opportunity at Wintercomfort**

**Job Types**: Part-time, Permanent

**Salary**: £10.50 per hour

COVID-19 considerations:
Service users and staff are asked to wear face

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