Customer Relations Team Leader
4 weeks ago
At IKEA, it so much more than a job. We are looking to welcome you to our Customer Relations Team as a Team Leader. You will be an ambassador for the Happy Customer Experience from the front door to payment. Expected Starting Date: to be discussed with Hiring Manager. Interviews: from 9th May 2023 WHAT WE OFFER Full-time contract - 39 hours, working 5 days over.Starting salary £23,000 We operate 7 days a week to meet the shopping needs of our customers, this role will require availability to work across the store opening hours, including late night and every other weekend. WORKING WITH US HAS ITS REWARDS Our co-workers bring unique ideas and talent to work every day and we offer a variety of benefits that suit their and their family's everyday needs. WHAT YOU'LL NEED TO HAVEAt IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. As a Checkout Services Team Leader, you will be responsible for ensuring a positive and joyful experience for all IKEA visitors and customers: set up services, gather feedback and make things right You will also contribute to IKEA fulfilling continuous improvement and improved customer satisfaction through delivering daily operational standards and quality of service. Previous experience in leading a team in a retail environment is essential. The ideal candidate will be a natural problem solver who has a passion for developing long term relationships with our co-workers and customers, while adapting to changing priorities and setting clear expectations for the team. WHAT YOU'LL BE DOING DAY TO DAYNo two days are the same at IKEA, your role will be varied & you will support Checkouts/Aftersales & Fulfilment. - Ensuring co-workers are available and ready to help by putting customers before work tasks. Empowering co-workers through knowledge, confidence, trust, authority and motivation so they are always ready to support customers in the best way possible. Always being available to deal positively and quickly with issues raised by customers thereby supporting my co-workers when they cannot resolve a need. Following up on the department action plan and taking action to ensure we are continually focused on achieving the agreed goals. Ensure the right number of co-workers is in the right place at the right time to serve our customers and run the department successfully. WE CARE FOR THE PEOPLEIt takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents. We are an equal opportunities employer. RECRUITMENT PROCESS INFORMATIONIf you have any special requirements during the interview process, please let us know as soon as possible. First step, please attach an updated CV with your application so we can get to know you better.Second step, successful candidates will receive information about the next steps via email.Third step, if successful you will be invited to an interview with one of our hiring managers. Come see things a little differently with us and be part of creating a better everyday life for the many. IKEA reserves the right to close a job vacancy earlier than originally advertised. For any advice or support, email me at lorna.robertson@ingka.ikea.com and I will be happy to help
-
Customer Team Leader
4 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** Location: 156 Connsbrook Ave, Sydenham, Belfast, BT4 1JX Pay: £11.00 per hour + great benefits Contract: 30 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 61 Cregagh Road, Belfast, BT6 8PY- Pay: £13.32 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided- - You...
-
Customer Team Leader
4 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 523 - 525 Oldpark Road, Belfast, BT14 6QU- Pay: £12.10 per hour- Contract: 12 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (from 6am) afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided- -...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 32 Upper Malone Road, Belfast, BT9 5NA- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, part time, permanent- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training provided- -...
-
Customer Team Leader
4 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 150 Kings Road, Belfast, BT5 7EJ- Pay: £13.32 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training provided- - You...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 124 Upper Lisburn Road, Belfast, BT10 0BD- Pay: £12.10 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.- Full, paid training...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 191 Lisburn Road, Belfast, BT9 7EJ - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 11pm (store closing) and weekends, to be discussed at...
-
Customer Team Leader
2 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 124 Upper Lisburn Road, Belfast, BT10 0BD - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 192-212 Shankill Road, Belfast, BT13 2BJ - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings, afternoons, late evenings of 10pm (store closing) and weekends, to be discussed at interview. - Full training...
-
Customer Team Leader
1 month ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 156 Connsbrook Ave, Sydenham, Belfast, BT4 1JX - Pay: £12.10 per hour + great benefits - Contract: 21 hours per week + regular overtime, permanent, part time - Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...
-
Customer Team Leader
1 month ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: The Co-operative Food, 32 Upper Malone Road, Belfast, BT9 5NA - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, full-time - Working pattern: varied shifts including early mornings from 6am, afternoons, late evenings until 10pm and weekends, to be discussed at...
-
Customer Team Leader
4 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 32 Upper Malone Road, Belfast, BT9 5NA - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, part time, permanent. - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full...
-
Customer Team Leader
2 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 323 Ballysillan Road, Belfast, BT14 6RE - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts, mainly late evenings (store closing) and weekends, to be discussed at interview. - Full training given- You must be aged 18 or over to be...
-
Customer Team Leader
2 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 156 Connsbrook Ave, Sydenham, Belfast, BT4 1JX - Pay: £12.10 per hour + great benefits - Contract: 21 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview -...
-
Customer Team Leader
2 weeks ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 69 Rosetta Road, Belfast, BT6 0LR - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview. Role will also include...
-
Customer Team Leader
1 week ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 156 Connsbrook Ave, Belfast, BT4 1JX - Pay: £12.10 per hour + great benefits - Contract: 22 hours per week + regular overtime, part time, permanent. - Working pattern: 3 Varied shifts over 7 days including afternoons, late evenings and weekends, to be discussed at interview. - Full training given- You must be aged 18 or...
-
Customer Team Leader
1 week ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: Co-op, Lisburn Road, Belfast, BT9 7EJ - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including, early mornings, afternoons, late evenings, and weekends, to be discussed at interview. - Full training given- You must be aged 18...
-
Customer Team Leader
1 week ago
Belfast, United Kingdom Coop Full time**Customer Team Leader** - Location: 61 Cregagh Road, Belfast, BT6 8PY - Pay: £12.10 per hour + great benefits - Contract: 12 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training given- You must be aged 18 or...
-
Customer Team Leader
3 weeks ago
Belfast, United Kingdom Queen's University Belfast Full time**Job details**: **Job reference** 24/112024 **Date posted** 17/06/2024 **Application closing date** 01/07/2024 **Salary** £27,051 - £28,456 per annum ( Plus 18% Shift Allowance) **Job category/type** Other **Attachments** - Blank**Customer Team Leader**: **Job description** - An exciting opportunity - Customer Team Leader wanted.- The Union Shop...
-
Customer Care Team Leader
3 weeks ago
Belfast, United Kingdom Mediahuis Full time**Job Title: Customer Care Team Leader** **Location**:Belfast **Role Purpose** - The purpose of this role is to support customer care manager in a formalised - capacity and to have objectives that reflect a deputy role. **Role Responsibilities **(Overview) - The deputy should support the Team Lead in his duties which include: - Build teams with a good...
