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Customer Team Leader

3 months ago

Belfast, United Kingdom Queen's University Belfast Full time

**Job details**:
**Job reference**

24/112024

**Date posted**

17/06/2024

**Application closing date**

01/07/2024

**Salary**

£27,051 - £28,456 per annum ( Plus 18% Shift Allowance)

**Job category/type**

Other

**Attachments**
- Blank**Customer Team Leader**:
**Job description**
- An exciting opportunity - Customer Team Leader wanted.- The Union Shop is looking for a motivated and enthusiastic Customer Team Leader to join our team. You will supervise and motivate the team ensuring high standards of customer service and oversee daily shop operations to ensure the delivery of an efficient, effective, customer led retail service.- This post involves working an irregular shift pattern over 7 days on campus on a regular basis.**About the person**:

- OR- Applicants without the relevant qualification but has demonstrable relevant retail experience will also be considered.
- Relevant experience to include:

- Supervising staff.
- Evidence of excellent customer service.
- Responsibility for cashless transactions.
- Use of touch screen EPOS system.
- Good communication & interpersonal skills.
- Flexible, willing to take on new tasks and duties.-
**What we offer**:
- Queen's University is committed to promoting equality of opportunity to all. We subscribe to Equality Charter Marks such as the Diversity Charter Mark NI and Athena Swan and have established staff networks such as iRise (Black, Asian, Minority Ethnic and International Staff Network) and PRISM (LGBTQ+) which help us progress equality.- Further information for international applicants