Tiktok E-commerce

3 weeks ago

London, United Kingdom TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve. Join us.

About the Team
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. The Merchant Acquisition and Incubation team sits under the Small & Medium Business (SMB) pillar in TikTok E-commerce and overlooks new sellers' acquisition and their onboarding journey. This role will oversee SMB merchants growth strategy on a platform level.

**Responsibilities**:

- Work closely with Incubation Managers on new merchants' E-commerce growth strategy by looking at merchant programmes, growth gamification tactics, campaign and traffic optimization.
- Analyse data and derive trends, identify and deep dive into key problems and formulate corresponding measures quickly.
- Lead and collaborate in cross functional (e.g. Campaign, policy, logistics) conversations and successfully drive seller growth strategy.
- Develop and oversee standardization of merchant growth life cycle in SMB incubation.
- Quantify and track the effect of operational actions and find out the optimization direction of the product and operation plan, pushing forward the product requirements and ensuring fulfilment.
- Accumulate and share learnings and insights to drive best practice with internal and external teams.

**Qualifications**:

- Bachelor’s Degree or above, 3+ year experiences in strategy or consulting roles.
- Experience in Tech, SaaS, E-commerce is highly desirable.
- Strong data processing skills and good data sense
- Ability to deal with complex business analysis and combine quantitative and qualitative data analysis, effectively discover product problems and opportunities and optimize the direction of improvement for operation planning.
- Team leader capability with excellent project management skills.
- Able to communicate and coordinate seamlessly across multi-departments, and actively promote the realization of project requirements.
- Strong written and verbal communication skills.
- Quick learner, proactive and resilient, ability to cope well under pressure.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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