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Customer Service Advisor German Speaking
3 weeks ago
**Customer Service Advisor (German Speaking)**
- **Customer Service Advisor (German Speaking) Benefits**:
- Bonus earning up to £7,800 (paid out up to £1,950 per quarter) which will take your OTE
earnings up to £27,560
- Take advantage of benefits and discounts with local and national suppliers.
- Fortnightly Pay
- Permanent work from home opportunity
- Free creative software subscription from the market leader worth up to 850 per year
- Quarterly awards for all Sales Advisors with the prize of £250 for the winners
- Daily and weekly spot prizes along with performance incentives
- **The Customer Service Advisor (German Speaking) Role**:
- You will have to create and nurture a relationship with the customer.
- Actively contacting customers during their subscription year and helping them adopt the
solution with ease.
- To optimize the customers' product experience and guide them to internal support teams and
external resources.
- To renew customers in their anniversary period.
- To identify and generate opportunities for additional licenses, products, or services.
- **To be a Customer Service Advisor (German Speaking) you will need**:
- High level of fluency in written and spoken English and German
- Previous sales and or customer service experience (a minimum of 6 months)
- Excellent listening and problem-solving skills
- Excellent communication skills including grammar and spelling.
- You must have a minimum broadband speed of 10mgbs and a private room at home to work.
- You will be required to use an ethernet cable and connect it to your home router.
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