Current jobs related to Claims Interventions Team Lead - Manchester - Vermelo RPO

  • Intervention Claims Handler

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    As part of the Intervention Team, you'll be key in managing claims effectively and delivering exceptional service. This is a fast-paced environment where no two days are the same. As part of is a dynamic, modern, and expanding motor insurance group, incorporating some of the most recognised names in the automotive and insurance industries. They're...

  • Claims Handler

    2 weeks ago

    Manchester, United Kingdom TYH Claims Full time

    We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team. Dealing with incoming and making out going phone calls. Facebook, Instagram and website leads. Obtaining all the documents required to process claim. **Core Responsibilities**: - Opening and then dealing with claims using our bespoke case...

  • Claims Handler

    8 months ago

    Manchester, United Kingdom TYH Claims Full time

    We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team. Dealing with incoming and making out going phone calls. Facebook, Instagram and website leads. Obtaining all the documents required to process claim. **Core Responsibilities**: - Opening and then dealing with claims using our bespoke case...

  • Claims Handler

    3 weeks ago

    Manchester, United Kingdom TYH Claims Full time

    We have an immediate Full-time opportunity available for an experienced claims handler to join our vibrant team. Dealing with incoming and making out going phone calls. Facebook, Instagram and website leads. Obtaining all the documents required to process claim. **Core Responsibilities**: - Opening and then dealing with claims using our bespoke case...

  • Third Party Claims Intervention Specialist

    4 weeks ago

    Manchester, United Kingdom iuvo BioScience, llc. Full time

    Job Title: Third Party Claims Intervention SpecialistEstimated Salary: £24,000 - £30,000 per annum.We are seeking a highly skilled and motivated Third Party Claims Intervention Specialist to join our team at First Central Insurance & Technology Group. As a specialist in this role, you will be responsible for providing exceptional customer service to our...

  • Property Claims Handler Lead

    3 weeks ago

    Manchester, United Kingdom Exchange Street Claims ltd Full time

    Are you a seasoned Buildings Case Manager looking for a new challenge? We are seeking an experienced professional to join our team at Exchange Street Claims ltd as a Property Claims Handler Lead.About the Role:This hybrid role involves managing repair works with our contractor network following insurance claim approvals. You will be responsible for...

  • Third Party Claims Intervention Specialist

    3 weeks ago

    Manchester, United Kingdom First Central Services Full time

    We're First Central Services, an innovative and market-leading insurance company. Our mission is to provide outstanding distribution, finance, technology, and legal services to our customers.Data drives us, fueling our underwriting skills that make us stand out and help us succeed.Job OverviewThis role involves being the first point of contact with Third...

  • Claims Processor

    7 months ago

    Manchester, United Kingdom Financial Claims Management LTD Full time

    A great opportunity to join a long-established legal services business based in prestige city centre offices with huge growth plans for the coming 12 months. Our new Claims Processor roles perfectly suit individuals already working in the financial mis-selling / financial litigation field who are ambitious and seeking to advance their careers in this...

  • Intervention Sales Handler

    2 weeks ago

    Manchester, United Kingdom Markerstudy Full time

    Overview: To handle Third Party Motor Claims where our Insured has been identified as at fault following a motor accident. Using the companies Intervention processes to capture, and therefore contributing to the control of overall Claims spend through minimising third party hire and repair costs. **Responsibilities**: - Identify claims suitable for...

  • Senior Claims Investigator

    3 weeks ago

    Manchester, United Kingdom Exchange Street Claims ltd Full time

    Company Overview">Exchange Street Claims Ltd is a leading provider of liability claims services. We are dedicated to delivering exceptional customer service and providing timely resolutions to complex claims.">Job Summary">We are seeking a highly skilled Senior Casualty/Liability Claims Handler to join our team in Manchester. As a key member of our liability...

  • Large Loss Claims Handler

    2 weeks ago

    Manchester, United Kingdom Claims Recruitment Services Full time

    **Large Loss Claims Handler** **Manchester** **Up to £50,000 + Excellent Benefits** We are currently recruiting for a Large Loss Claims Handler to join our client's expanding Third Party Claims team, based near Manchester. The role will focus on dealing with complex allocated Motor Injury claims speedily and efficiently, and within FCA...

  • Customer Intervention Advisor

    1 month ago

    Manchester, United Kingdom First Central Services Full time

    **Key Responsibilities**As a Third Party Claims Intervention Advisor, your key responsibilities will include:Being the first point of telephone contact with the Third Party, providing a professional and empathetic service through great communication.Answering the Third Party intervention phone line, addressing customer queries efficiently.Liaising with other...

  • Personal Injury Claims Handler

    2 weeks ago

    Manchester, United Kingdom Claims Recruitment Services Full time

    **Personal Injury Claims Handler** **Manchester** **Up to £31,000 + Benefits (based on experience)** We are currently recruiting for a Personal Injury Claims Handler to join our client's growing team, based near Manchester. Flexible working options are on offer with this role. **Responsibilities** - Proactively manage Personal Injury Claims within...

  • Liability Claims Professional

    3 weeks ago

    Manchester, United Kingdom Exchange Street Claims ltd Full time

    About the Role">This exciting opportunity has arisen for a Liability Claims Professional to join our team in Manchester. As a key member of our liability team, you will be responsible for investigating and settling liability claims, covering legal/policy liability and quantum.">Key Responsibilities">">Investigate liability claims for Employers & Public...

  • Personal Injury Claims Negotiator

    2 weeks ago

    Manchester, United Kingdom Claims Recruitment Services Full time

    **Personal Injury Claims Negotiator** **Manchester** **£23,000 + Benefits** We are currently recruiting for a Personal Injury Claims Negotiator to join our client's growing Third Party Injury Claims team, based in Manchester. The role will focus on proactively managing a portfolio of Personal Injury Claims as quickly and efficiently as possible,...

  • Intervention Capture Handler

    1 week ago

    Manchester, United Kingdom Vermelo RPO Full time

    Intervention Capture HandlerManchester/Chelmsford The Company My client is a leading and expanding motor insurance group who are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Intervention teamDuties:To pro-actively triage intervention leads from a...

  • Claims Resolution Expert

    2 months ago

    Manchester, United Kingdom Exchange Street Claims ltd Full time

    Job Summary:We are seeking an experienced Senior Property Claims Handler to join our team in Manchester. The ideal candidate will have a proven track record of success in commercial property claims, with excellent analytical, negotiation and communication skills. They will be responsible for supporting adjusters, managing claims technicians and collaborating...

  • Intervention Capture Handler

    2 months ago

    Manchester, United Kingdom Vermelo RPO Full time

    Intervention Capture Handler Manchester/Chelmsford  The Company My client is a leading and expanding motor insurance group who are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Intervention team Duties: To pro-actively triage intervention leads...

  • Intervention Capture Handler

    3 weeks ago

    Manchester, United Kingdom Vermelo RPO Full time

    Intervention Capture Handler Manchester/Chelmsford  The Company My client is a leading and expanding motor insurance group who are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Intervention team Duties: To pro-actively triage intervention leads...

  • Intervention Capture Handler

    2 months ago

    Manchester, United Kingdom CV-Library Full time

    Intervention Capture Handler Manchester/Chelmsford  The Company My client is a leading and expanding motor insurance group who are a modern and progressive group of companies incorporating major names in the automotive and insurance industries, who are currently recruiting for their Intervention team Duties: To pro-actively triage...

Claims Interventions Team Lead

7 months ago

Manchester, United Kingdom Vermelo RPO Full time

We are looking for a high-performing Manager to help a growing team of third party intervention handlers, developing individuals in a way that enables them to achieve their own development plans and improve performance across a number of metrics.

**Key Responsibilities**:

- You will confidently guide and motivate your team to achieve business targets and quality objectives.
- We’ll need you to ensure that the team provide exceptional customer service and that we meet and exceed agreed SLA’s.
- You’ll build positive relationships across the team; creating an environment that facilitates strong performance and increases profitability.
- You will regularly meet and communicate with your team to engage and motivate them as individuals to achieve specific and agreed targets.
- You will be accountable for monitoring & managing performance to keep your team on track, recognising achievements and tackling underperformance.
- You will coach and develop to equip your team with the skills, knowledge and behaviours required to increase capability and raise performance standards/targets.
- It will be your responsibility to stay up to date with new initiatives to interpret and pass on new product/technical/customer and organisational developments and cascade this to your team.
- Ensuring and monitoring team performance relating to regulatory requirements and ensuring this is embedded throughout the team will be key.
- Respond positively to change and take ownership for the messages in key communications.
- Use Management Information to make decisions that improve customer, employee and commercial performance outcomes.
- Contribute to and ensure direct reports work within agreed processes in order to deliver the business plan
- Measure direct reports performance against KPI’s and SLA’s.

**Key Skills and Knowledge**:

- Knowledge of the Claims role and department including FNOL, AD, TPPD intervention and processes.
- Experience of working in a sales environment and working towards targets and SLAs
- Strong Excel skills
- Understanding of coaching techniques
- Strong analytical mind with a superb eye for detail
- Self-motivated with the ability to prioritise to tight deadlines.

**Salary**: £22,000.00-£35,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Store discount
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Claims Processing: 1 year (preferred)

Work Location: In person