Restaurant Runner
6 months ago
We are currently seeking dedicated and reliable individuals to join our team as Restaurant Runners. If you have a passion for hospitality and enjoy working in a fast-paced environment, we want to hear from you
As a Restaurant Runner, you will play a vital role in supporting the front-of-house team and ensuring the smooth operation of the restaurant. You will be responsible for assisting with various tasks, including food and beverage delivery, table maintenance, and guest assistance, to ensure a seamless dining experience for our guests.
**Key Responsibilities**
- Food and Beverage Delivery: Assist servers and bartenders in delivering food and beverages to guests’ tables promptly and accurately. Ensure that all items are presented attractively and according to the established service standards.
- Table Maintenance: Monitor tables throughout the meal service, clearing empty plates, glassware, and utensils promptly. Reset tables for the next guests and ensure that they are clean and properly set up.
- Guest Assistance: Respond to guest requests promptly and courteously, providing assistance as needed. Answer questions about the menu items, specials, and beverage options, and communicate any special requests or dietary restrictions to the appropriate staff members.
- Supporting Service Staff: Assist servers and bartenders with various tasks, such as refilling water glasses, delivering condiments, and running orders between the kitchen and dining area. Collaborate with the front-of-house team to ensure efficient and effective service.
- Cleanliness and Organization: Maintain cleanliness and organization in the dining area, including wiping down tables, chairs, and surfaces, and ensuring that the floor is free of debris. Assist with restocking supplies, such as napkins, utensils, and condiments, as needed.
- Team Collaboration: Work closely with servers, bartenders, hosts/hostesses, and kitchen staff to coordinate service and ensure a smooth and enjoyable dining experience for guests. Communicate any guest feedback or special requests to the appropriate team members. Adherence to Health and Safety Standards: Follow all health and safety procedures and regulations, including food hygiene standards and cleanliness protocols. Report any maintenance issues or safety hazards to the management team immediately.
**Qualifications**
- Previous experience in a similar role within the hospitality industry is preferred but not essential.
- Strong communication and interpersonal skills, with a friendly and approachable way
- Ability to work effectively as part of a team in a fast-paced environment.
- Excellent organisational skills and attention to detail.
- Flexibility to work evenings, weekends, and holidays as required.
**Job Types**: Full-time, Part-time
**Salary**: £12.00 per hour
Expected hours: 40 - 48 per week
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- Store discount
**Experience**:
- Hospitality: 1 year (required)
Work Location: In person
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