Engineering Administrator

3 weeks ago


Rugby, United Kingdom Pertemps Kettering Full time

Want to be a valued member of the team? Looking for a fresh start for 2023? We are looking for an Engineering Support Administrator to join our clients hardworking & friendly team

Location: Rugby

As an Engineering Support Administrator you will work: Monday to Friday 09:00 to 17:00

As an Engineering Support Administrator will be paid: £24000

**As an Engineering Support Administrator your duties will include**:

- Handle engineering enquiries, technical documentation enquires, and liaise between the engineering team and our customers.
- Communicate with the engineering and sales teams to ensure all travel arrangements and hotel bookings are made well in advance and double checked for accuracy.
- Ensure service box deliveries and other service parts are organised in a timely fashion.
- Manage all engineering administration to include collating service reports, quotations, and costings to ensure invoicing is raised in a timely manner.
- Ensure that all required health and safety documentation is completed and sent to our customers before each service visit.
- Assist Engineers with planning daily and scheduled service work, ensuring all parts and materials are organised prior to work being carried out.
- Working closely with the Sales team to provide an effective exchange of information to ensure that all their engineering needs are met.
- Control PDI's and repair flow on machinery and any other tasks required at the UK Headquarters in Rugby, Warwickshire.
- As the Salesforce software system is implemented, liaise with Sales team to manage and update on a daily basis.
- Provide cover for commercial co-ordinators when on holiday, training, sick and any other absence. Including receiving spare parts orders from customers, processing orders, producing picking lists, liaising with customers, warehouse staff, sales team andengineering team. Working with SAP and internal systems to process all orders from receipt to delivery. Control and manage the engineering service log.

**What our client is looking for in you**:

- Previous experience in a similar sales or technical support admin role would be advantageous.
- Previous experience in SAP or other ERP system would also be advantageous, however training will be provided.
- Self-motivated, diligent, and reliable, but still able to work from own initiative.
- Team player as the role is integral to the overall efficiency of the business.
- Flexible approach to working hours in accordance with demand.
- IT literate with the ability to use computer-based systems.

**You will benefit from**:

- A great company to work in.
- An immediate start.
- Government standard and Peoples Pension.
- AXA Medical and Dental Health Insurance.
- Holidays: 25 annual + Statutory Days.



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