Benefits Advisor

4 months ago

Halifax, United Kingdom Age UK Calderdale & Kirklees Full time

**POST**:Specialist Welfare Benefits Information & Advice Worker

**SALARY**:£13.47 per hour with previous experience

£12.97 per hour for a trainee, rising to £13.47 after training (3-6 months)

**HOURS**:30 hours per week

**LOCATION**:Calderdale & Kirklees

**ACCOUNTABLE TO**:Information & Advice Manager

**RESPONSIBLE FOR**:Providing information and advice to clients as necessary including benefits advice and assisting with completing forms.

Age UK Calderdale & Kirklees works in a variety of roles, many of which are based in differing geographical areas of our region.

In order that we can be most effective in the provision and delivery of services and projects to the older people of Calderdale & Kirklees you will need to work as part of a team. You will contribute to and share in the work of the organisation while maintaining an awareness of the political and social environment in which we work.

**OUTLINE OF POST**:

- To raise awareness of the Information & Advice service, income maximisation and access to local services to groups, older people and carers in Calderdale and Kirklees.
- To assist local groups to build their capacity to provide information or signpost to appropriate organisations.
- To provide one to one advice and support in appropriate venues - eg home visits, office appointments, or over the telephone.
- To provide quality information, advice and signposting on a wide range of topics, rights and entitlements and appropriate services to older people and their carers in Calderdale and Kirklees.
- To support the Information & Advice manager in the day to day running of the Information and Advice service and to undertake basic training and supervision of Information and Advice Volunteers.
- To support and advise older people and their carers in making claims for welfare benefits, up to and including representation at tribunal level.
- To support the provision of a comprehensive information and advice service for older people and their carers in Calderdale.
- To assist the Information & Advice manager in the development of the securing the long-term sustainability of the Information & Advice service.

**MAIN TASKS**:

- The provision of quality information, advice and signposting to older people, carers and groups in Calderdale and Kirklees.
- To provide one to one advice and support in appropriate venues. These services will include assistance and advice on welfare benefits, access to local services and other topics relevant to older people and carers.
- To assist older people and carers in Calderdale and Kirklees to make claims for applicable welfare benefits, through home visits (which will be undertaken in accordance with Age UK Calderdale & Kirklees policy), office-based appointments, drop-ins, and telephone, including advice and assistance for Welfare Benefits revisions.
- To provide quality information and advice on topics of interest, range of rights and entitlements and appropriate services to older people and their carers in Calderdale and Kirklees.
- To support the Information & Advice manager in the development and maintenance of appropriate administrative, monitoring and evaluation systems, ensuring the delivery of an effective ‘Quality Marked’ information and advice service.
- To produce statistics and reports as required for Management and Funders within agreed timescales and to report to the Information & Advice manager on progress of the project and identified best practice.
- To provide support for the day to day running of the Information and Advice service.
- To undertake basic training and supervision of Information and Advice Volunteers.
- To undertake mandatory training courses both online and face to face, seminars and team meetings as required to enhance the effectiveness of this role, whether inside or outside normal working hours.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: £12.97-£13.47 per hour

Expected hours: 30 per week

**Benefits**:

- Company pension

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Halifax: reliably commute or plan to relocate before starting work (required)

Work Location: In person

  • Protection Advisor

    6 days ago

    Halifax, United Kingdom Placing Faces Full time

    Job Title: Protection AdvisorLocation: HalifaxCompanyWe are working with a multi award winning company based in Halifax who are looking for a protection advisor to join their team. They deal mainly with new build investments, BTL, bridging and development finance. The company are very tech-focused with exciting things ahead. Full admin support will be...

  • Bridging Advisor

    6 days ago

    Halifax, United Kingdom Placing Faces Full time

    Title: Specialist Mortgage AdvisorLocation: HalifaxSalary: 35k basic + tiered commissionCompanyWe are working with a multi award winning company based in Halifax who are looking for a specialist mortgage advisor to join their team. They deal with new build investments, BTL, bridging and development finance. The company has access to high tech sites that can...

  • Internal Sales Advisor

    4 months ago

    Halifax, United Kingdom Page Personnel Full time

    Exciting Internal Sales Advisor position based in Halifax - Great benefits package including monthly bonus scheme **About Our Client**: Page Personnel are currently working with a reputable business, based in Halifax, who are looking for an internal sales advisor to join their growing team on a permanent basis. The client can offer some fantastic company...

  • Customer Advisor

    5 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 15 hours per week** **6 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Halifax** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools...

  • Sales Advisor

    5 months ago

    Halifax, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Nissan Halifax** We are currently looking for a Sales Advisor to come and join our team at Bristol Street Motors Nissan Halifax! We are offering an industry leading basic salary of £28,000 plus an OTE of £34,000 and a fixed 40 hour working week across 5 days! We can be flexible and are open to discussing a range of working...

  • People Business Advisor

    5 months ago

    Halifax, United Kingdom Together Housing Full time

    We are one of the largest housing associations in the North of England, managing over 36,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. We are looking for a **People Business Advisor** to join the People team. As a...

  • Business Support Advisor

    5 months ago

    Halifax, United Kingdom Kent Recruitment Bureau Full time

    Halifax | Work from home | £40K-£60K Permanent | Full-time / Part-time | JBOR71 **Vacancy**:Business Support Advisor **Salary**:OTE £40K-£60K uncapped commission **Location**:West Workshire - Leeds, Harrogate, Bradford, Huddersfield and Halifax Have you always wanted to have your own business but not sure where to start? We are recruiting on behalf...

  • Customer Experience Advisor

    1 month ago

    Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Halifax, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Experience Advisor

    1 month ago

    Halifax, Calderdale, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Halifax, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Advisor

    5 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **Customer Advisor - Checkouts** **Part time - 20 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** **B&Q Halifax** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...

  • Showroom Advisor

    5 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Full time - 36.75 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £12.38 per hour** **B&Q Halifax** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools, and...

  • Showroom Advisor

    5 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Part Time - 18.75 and 15 hours per week** **Permanent Contract** **Shifts available Monday - Sunday, 7.00am - 9.00pm** **UK Notional hourly rate £13.28 per hour** **B&Q Halifax** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Showroom Advisor

    4 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **Showroom Advisor** **Part time - 23 hours per week** **6 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £13.28 per hour** **B&Q Halifax** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Customer Service Advisor

    4 months ago

    Halifax, United Kingdom Specsavers Full time

    **Customer Service Advisor** **Location: Halifax** **Hours: Full Time - 40 hours a week - Part time hours also available (Weekend work is essential)** **Full training provided** **Benefits**: - **Extra day off on your birthday**: - **Discounted hearing and eyecare benefits** - **Enhanced sick pay**: - **Enhanced pay for family leave (Maternity/...

  • Human Resources Advisor

    5 months ago

    Halifax, United Kingdom Elland Steel Structures Full time

    **Job Purpose** The HR Advisor delivers the people management strategy and objectives that underpin Elland Steel Structures culture and delivers business growth. Broad areas of responsibility include employee relations, compensation and benefits, reward, professional development, communications, employee engagement and performance management. **Key...

  • Microsoft Product Advisor

    5 months ago

    Halifax, United Kingdom Avidity Full time

    Overview: **Microsoft Product Advisor** **Location:Halifax** **Salary**: £100 per day with potential daily bonus of £10. **Job Type**: Weekends (Saturdays and Sundays) 18 hours per week **Contract type** : FTC till end of June with potential to be extended **About Us**: Join us on a mission to empower individuals with cutting-edge technology! As...

  • Sales Advisor

    5 months ago

    Halifax, United Kingdom Avant Homes Full time

    With lots of exciting plans in the pipeline, there’s never been a better time to join Avant Homes, let us tell you why Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands, with eight regional offices employing over 600 people. We have ambitious growth plans and are looking for...

  • Payroll Advisor

    5 months ago

    Halifax, United Kingdom Covéa Insurance Full time

    **Payroll Advisor** We’re on the lookout for a **Payroll Advisor** to join our HR team, who will support with running an accurate and efficient end to end payroll for approximately 1,200 employees. You will need excellent attention to detail to ensure we maintain our outstanding accuracy rates of over 99% each month. Previous experience of working on a...

  • Senior Mortgage Advisor

    3 days ago

    Halifax, United Kingdom Owen Gardner Talent Full time

    About Owen Gardner TalentA unique opportunity has become available for a seasoned Mortgage Broker to join our rapidly growing mortgage brokerage. This role will involve managing applications from inception through to completion and is a fantastic opportunity to join a rapidly growing financial service provider.The Key Benefits:£30,000 base + OTE £80,000...

  • Decor Customer Advisor

    5 months ago

    Halifax, United Kingdom B&Q Full time

    **About the role** **We have a vacancy within our Decor department, A love for decorating or experience in DIY, would be an advantage but not essential.** **Part time - 20 hours per week** **3 Month fixed term contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **£10.60 per hour** We believe anyone can improve their home to make life...