Income Officer

4 weeks ago


Banbury, United Kingdom Bromford Full time

Do you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you

Some experience in housing or benefits advice would be helpful. Someone who can independently think around a problem or work collaboratively with other departments. Coming up with solutions whilst delivering the best customer experience possible.

It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it’s about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.

**This role is permanent, full time working in Banbury and Bicester and the surrounding areas (OX16 2AS). An Enhanced DBS check as well as a full driving licence and access to a vehicle is required.**

**In this role, we want you to bring**:

- Experience in a front-line customer-facing role within a general needs housing environment, or a similar background relevant to income collection
- An understanding of housing benefit, universal credit and welfare reform legislation would be an advantage
- Strong communication skills, with colleagues and customers alike, in an engaging and welcoming way
- A positive attitude and a consistent, engaged team player. Proactive and able to prioritise your workload
- A willingness to find a solution for customer's individual needs, including effectively negotiating repayment arrangements
- Good IT skills, attention to detail, and an excellent work ethic
- A full driving licence and access to a vehicle

**The closing date is Sunday 17 September.


  • Income Officer

    4 weeks ago


    Banbury, United Kingdom Bromford Full time

    Do you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you! Some experience in housing or benefits advice would be helpful. Someone who can independently think around a problem or work collaboratively with other...

  • Income Officer

    2 days ago


    Banbury, United Kingdom Bromford Full time

    Do you have a passion for customer service? If you want to make a difference in people's lives and have experience of working in benefits, housing income or another related area, we want to hear from you! Some experience in housing or benefits advice would be helpful. Someone who can independently think around a problem or work collaboratively with other...


  • Banbury, United Kingdom Katharine House Hospice Full time

    **Part Time: 30 hours per week (can be flexible with days).** **£28,000-£30,000 (FTE) per annum - depending on experience** Katharine House Hospice sits within the heart of our local community and works tirelessly to provide support and care to patients and their families facing a life-limiting illness where and when they need it. We are seeking a...


  • Banbury, United Kingdom The Royal Forestry Society Full time

    Job Summary Our Members are what makes our Society. Without their support, we could not carry out our charitable work to protect trees and woodlands from multiple, serious threats including a lack of people with the skills and knowledge needed to properly care for trees, an increasing number of pests and diseases and increasing incidences of severe weather...


  • Banbury, United Kingdom TieTa UK Ltd Full time

    Looking for a new challenge in Collections? We are looking for experienced collectors join our team of forward-thinking dynamic agents that have a passion for working with financially vulnerable customers. Your day to day will include tasks such as filling income and expenditure forms, setting up payment plans and assisting customers wishing to make...


  • Banbury, United Kingdom The Royal Forestry Society Full time

    Job Summary This part-time post has been created to help us manage income for our charitable education work. Trees and woodlands provide us with so many benefits for the economy, for our health and wellbeing and for our environment and they have never had a more important role to play to mitigate the negative impacts of our rapidly changing climate. But our...

  • Cashier (15 Hours)

    4 weeks ago


    Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Oxford University Hospital NHS Foundation Trust requires a highly motivated, reliable and flexible Cashier to work as a key member of the Finance Team. You will have extensive knowledge of Healthcare infrastructure services and suitable experience of working within a Hospital environment. Previous applicants please do not apply. OFFICE BASED Patient Facing...


  • Banbury, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Reception Administrator you will professionally handle incoming calls to the switchboard and provide administrative support to the teams, when required. You will welcome visitors to their office in a friendly and professional manner, dealing efficiently with their requirements.You will be joining a progressive and expanding organisation with a passion for...

  • Administrator

    4 weeks ago


    Banbury, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Administrator you will be joining a welcoming organisation with a passion for people. This role would suit someone who enjoys administration, or someone who is looking for their first office role. You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams,...

  • Administrator

    7 days ago


    Banbury, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Administrator you will be joining a welcoming organisation with a passion for people. This role would suit someone who enjoys administration, or someone who is looking for their first office role. You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams,...

  • Administrator

    7 days ago


    Banbury, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Administrator you will be joining a welcoming organisation with a passion for people. This role would suit someone who enjoys administration, or someone who is looking for their first office role. You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams,...

  • Administrator

    2 days ago


    Banbury, United Kingdom Cameo Consultancy (Recruitment) Limited Full time

    As Administrator you will be joining a welcoming organisation with a passion for people. This role would suit someone who enjoys administration, or someone who is looking for their first office role. You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams,...

  • Administrator

    2 weeks ago


    Banbury, United Kingdom Cameo Consultancy Full time

    As Administrator you will be joining a welcoming organisation with a passion for people. This role would suit someone who enjoys administration, or someone who is looking for their first office role. You will be carrying out administration and reception duties - handling incoming calls to the switchboard and providing administrative support to the teams,...


  • Banbury, United Kingdom Freespirit Pub Company Full time

    Freespirit Pubs are looking for to find some to join the office team in an administrative co-ordinator role. **Main Roles and Responsibilities**: Managing incoming calls for 6 venues - taking bookings and enquiries for table bookings, room bookings, party enquiries, weddings & events. Communication and handover with guest, office team and site...

  • Cashier (15 Hours)

    1 month ago


    Banbury, United Kingdom Oxford University Hospitals NHS Foundation Trust Full time

    Oxford University Hospital NHS Foundation Trust requires a highly motivated, reliable and flexible Cashier to work as a key member of the Finance Team. You will have extensive knowledge of Healthcare infrastructure services and suitable experience of working within a Hospital environment. Previous applicants please do not apply. **Location**: Horton...

  • Part-time Bookkeeper

    1 month ago


    Banbury, United Kingdom eSIM Go Full time

    **About us** We are professional, agile, fast-paced, and our goal is to be the global market leader for wholesale eSIM plans.. Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities - Casual work attire - Flexible working hours - Relaxed atmosphere - Safe work environment - Lively atmosphere **Salary: £27,500...

  • Part-time Bookkeeper

    4 weeks ago


    Banbury, United Kingdom eSIM Go Full time

    **About us** We are professional, agile, fast-paced, and our goal is to be the global market leader for wholesale eSIM plans.. Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities - Casual work attire - Flexible working hours - Relaxed atmosphere - Safe work environment - Lively atmosphere **Salary: £25,000...


  • Banbury, United Kingdom eSIM Go Full time

    **About us** We are professional, agile, fast-paced, and our goal is to be the global market leader for wholesale eSIM plans.. Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities - Casual work attire - Flexible working hours - Relaxed atmosphere - Safe work environment - Lively atmosphere **Salary: £25,000...

  • Security Officer

    1 week ago


    Banbury, United Kingdom Consortio Security Full time

    **Additional Comments**: - **Industry**: Manufacturing / Front of House - **Site Address**:Prodrive, Chalker Way, OX16 4XD - **Pay Rate**:£10.75 - **Shift Pattern**: The Shift will be every Sunday working on a 06:00-18:00 with regular overtime on the site in the week covering 17:30-20:30 or 20:30-08:30 shift Monday to Friday or Saturday 06:00-18:00. There...


  • Banbury, United Kingdom CN Glass Ltd Full time

    **Job Summary**: We are a family run glass, glazing and windows and doors installation and manufacturing company which has been running for over 50 years. We are seeking a new team member in our busy production/despatch office. **Responsibilities**: - Based in our orders office with the rest of the production team where all incoming orders are processed -...