Receptionist - Amu

Ensure Patients Case Notes are prepared and available in a timely fashion. Making up patient admission packs in advance of admissions, including producing duplicate label sets, preparing wrist bands, bed cards etc. Keep records up to date by using Pas. i.e.

Patients referrals, admissions and transfers/discharges from the unit in line with the Trust Pas User Policies. File and prepare Patients Case Notes on Discharge in order to prepare clinical coding form for patient episode and ensure it is completed by medical staff on a daily basis. Arrange where appropriate follow-up outpatient appointments. Ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.

Bed allocation to ensure information from the nursing staff on discharge/transfers are updated on the patient location board liaising with the Bed Manager and Ward Coordinator on a regular basis throughout the day. Manage incoming non-medical telephone calls and deal with them appropriate. To use the fax machine as and when required. Where appropriate under Sister or Doctors instructions to telephone the GP to advise of the patients death in hospital.

Provide good communications with other departments (i.e. X-ray, Health records etc.) Please refer to the Job Description for the full specification of responsibilities and requirements for this post.