Warehouse Lead Supervisor

4 days ago

Chippenham, United Kingdom Huboo Full time

**Warehouse Lead Supervisor**
**More Plus**
**Salary: £25,500 pre probation / £27,740 after completion of probation**

**Hours: 9am-7pm 4 on 4 off**
We are experiencing huge growth and are looking to add a more experienced leader to our operation. Do you have excellent leadership, coaching and influencing skills? Are you looking for a new challenge where you can build a meaningful career in leadership? If so, there is a great chance to join the team at Huboo as a Lead Supervisor in our brand new warehouse in Severn Beach Bristol.
Huboo are a technology led ecommerce fulfilment company, focused on helping online sellers grow their business by providing global fulfilment, we are VC funded and continue to grow at a rapid pace.
You will be joining a vibrant and dynamic team. We are looking for someone with lots of enthusiasm with a desire to learn and succeed, a focused mind and a can-do attitude.
**Key responsibilities for our Lead Supervisor**:

- Ensure resource is aligned to workload to ensure we deliver a consistent excellent service
- Lead the daily hub huddle effectively communicating the requirements for the business that day
- First point of escalation for customer service or operational issue resolution
- Ensure that accurate and timely communication is always flowing with clients and the business
- Create an environment where the highest performance standards are maintained, and immediate interventions are made to correct all mistakes
- Hands on and leads by example to get the daily work done
- Identify training requirements, showing “how to”, coaching, practical help, direction, and expertise to support to the hub managers in their area
- Deputise for the Site Manager as and when needed to provide operational direction
- Coach, mentor, and act as a role model to Hub Supervisors to ensure optimum performance is achieved
- Promote and harness the Huboo culture, encouraging high performing employees through coaching and empoweever

**Requirements**:
**Key skills needed for our Warehouse Lead Supervisor**:

- Experience of leading a successful high performing team
- Excellent coaching skills developing members of staff
- Experience of peer-to-peer coaching is advantage
- The ability to plan effectively to create maximum efficiency
- Problem solving skills in the moment and for long term issues
- High energy and the ability to motivate a team to perform to the best of their abilities
- A customer centric individual that always understands the customers situation and puts actions in place to ensure the customer is at the heart of everything we do
- A people focused individual that ensures the operational environment is a great place to work

**Benefits**
**What do we offer for our Warheouse Lead Supervisor?**
- Salary £25,500 pre probation / £27,740 after completion of probation
- 25 days paid holiday (plus bank holidays)
- An excellent working environment our brand-new warehouse in Chippenham
- Great on site facilities
- Shares in the business
- Casual dress
- Company social events - paid to party events (we love to party)

**Huboo’s skills and our Values applicable for our Lead Supervisor**:
**Integrity**: You are honest with your opinions and what you think needs to be done and with your own ability. Transparency is important here, and we expect our employees to be open and honest.
**Ambition**: You are driven, hard-working and passionate in what you do.
**Innovative**: You are creative and think outside the box. Problem-solving and using your initiative is very much encouraged.
**Solidarity**:You can build strong and trusted relationships, thanks to your approachable, friendly attitude.
**About us**:
Founded in 2017, Huboo was created by e-commerce sellers for e-commerce sellers. Martin Bysh (CEO) and Paul Dodd (CTO) found that the demands and struggles that came with picking, packing, and shipping their products was becoming impossible. They considered outsourcing their fulfilment, but could not find a company that allowed them to remain in the driving seat of their growing business.
Paul and Martin soon created Huboo’s unique Hub Model.
Huboo was then founded. Huboo is not like any normal fulfilment warehouse, we have a specific Hub Model, which allows our Hub Managers to take ownership of their Hubs and be the point of contact for our clients. They are not only pickers and packers, but are also account managers too. Huboo work with client selling through eBay, Amazon, and other channels. We are the fastest growing e-commerce fulfilment company in the UK and are looking for a Warehouse Lead Supervisor to join our exciting journey
***
**Salary: £25,500 pre probation / £27,740 after completion of probation**

**Salary**: £25,500.00-£27,740.00 per year

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