Dental Operational Assistant- Barnstaple Health
3 months ago
**Job Description Job Title**: Barnstaple DAC Operational Assistant Responsible to: Dental Service Manager Location/Base: Barnstaple DAC, Health Centre, Vicarage Street, Barnstaple, EX32 7BT Hours per Week: 1.33 per week, 4 x 4hr shift over a 12 week period on a Sunday 08:30-12:30 Key Relationships: Dental Service Managers, Dentists, Dental Nurses & other healthcare professionals, Patients, Carers and members of the public, Devon Doctors operational and administrative staff, Team Leaders and other healthcare and allied organizations Overall Purpose of the Role: To provide an efficient and effective patient reception/administration function. To work as member of dental access team, supporting dental nurse and dentist. To ensure patient information is recorded accurately and within timely manner. To ensure receipt of patient charges (where appropriate) is collected and appropriate documentation is completed.
Monitor patient waiting times, liaising with clinicians and patients to inform of delays/waiting time. Ensure prescription protocols are followed in line with Access Dental guidelines. Assist in ensuring that the Department of Health and Access Dental performance standards are always adhered to. Liaise with On Call Manger should incidents arise.
Ensure all operational changes appropriate to DAC are implemented and adhered to. Ensure DAC always remains clean and tidy. Ensure compliance with data protection act - patient identifiable information is secure and not visible to members of public. Ensure that the post holder is fully conversant with Manual Contingency procedures in the event of a systems failure.
Ensure that the post holder and other staff members are conversant with local fire regulations and Health & Safety responsibility. Collect and dispense receipts for patient charges received; at end of clinical session balance cash and card collected and record in appropriate documents. Attend staff meetings / training as and when required. Monitor levels of stationery in stock and re-order it through agreed processes.
Provide relevant feedback to Line Manager in relation to operational and personnel issues. Abide by the code of conduct of HUC. Any other duties as reasonably requested by the Line Manager/Management Team. Training and Development: Full training will be given to support the development of this role this will include an apprenticeship Participation in HUCs performance review and appraisal process Compliance with mandatory and statutory training requirements The above duties and responsibilities are intended to represent current priorities and are not meant to be an exhaustive list.
The post holder may from time to time be asked to undertake other duties and responsibilities commensurate. Any changes to this job description to take account of changing service needs will be made in discussion with the post holder.
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