Facilities Services Assistant
5 months ago
**KEY RELATIONSHIPS**: - Matron Facilities Team Leader Facilities Housekeeper Facilities Head of Catering Facilities Manager Deputy Facilities Manager Ward Team Clients / Patients Family relatives Visitors Professional staff WORKING CONDITIONS: - Physical work forms part of daily practices e.g. moving, bending, and lifting carrying of small items manoeuvring of equipment, beds to carry out tasks The post holder will be required to perform cleaning duties within the kitchen area. This area may become hot when loading or unloading of kitchen equipment. The post holder will be required to perform cleaning duties within the laundry area.
This area may become hot when loading or unloading linen to the ward area. The post holder will be required to place food in hot trolleys and also to manoeuvre hot trolleys. The post holder may have contact with patients when delivering trolleys to ward areas. May be exposed to distressing circumstance i.e.
death on ward or aggressive behaviour by patients / clients families depending on area of work. At certain periods of the day the department can get very hot and this can cause unpleasant working conditions. Protective clothing (PPE) must be worn when appropriate, complying with the Trust uniform policy. A degree of physical work forms part of daily practices e.g.
moving / carrying small items of equipment or stores. Awareness of equipment within manual handling and lift guidelines, equipment will be provided to facilitate these tasks. Care must be taken to observe Trust Guidelines. Knives are an essential item of equipment whilst working in the kitchen and must be handled carefully.
Knowledge of Control of Substances Hazardous to Health (COSHH) is required as cleaning chemicals form part of the cleaning procedure. Understand the risk relating to COSHH and exposure to hazards by mixing chemicals. As part of the Environment Cleaning Schedule and cleaning products listing, ensure the safe storage and use of cleaning products. The post holder will be exposed to dirty areas that include clothing fibres dust, smell, and bodily fluids.
Ensure all detergents are used in accordance to manufactures instructions and stored safely when not in use. Compassionate - exceptional interpersonal skills with the ability to communicate effectively with patients, carers and relatives remaining sensitive and empathetic. Listens to others views respecting and valuing individual patient needs. Ability to recognise and manage challenging situations in a calm and professional manner.
Able to take instruction and direction and work effectively as part of a team. Ability to prioritise and assess the importance of the change in task request. Compassionate - open minded, treats colleagues, patients, carers and relatives with dignity and respect. To be able to demonstrate an awareness and responsibility whilst recognising the impact frequent exposure to distressing circumstances have on care and compassion.
Flexible and adaptable to meet the needs of the patients. Ability to inspire hope, support recovery and make a difference.
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