Membership Consultant

4 months ago

Altrincham, United Kingdom Orangetheory Fitness Full time

Are you ready to see what “More Life” is about at Orangetheory Fitness? Are you focused on being the best you each and every day and prepared to help others achieve it as well?

**Benefits/Perks**
- Annual Salary
- 28 days annual leave
- Supportive 'More Life' culture
- Flexible Schedule
- Casual Dress-code
- Fun, wellness-focused work environment
- Unlimited studio use (worth £139 a month)

**Qualifications**
- You’re passionate about fitness, health, and wellness?
- You have at least one year of sales AND customer service experience.
- Communication and collaboration are your strong suits
- You are comfortable using CRM and IT systems.
- You are an early riser.

**Client Services**:

- Greet clients and assist them with Orangetheory Fitness services
- Onboard new clients - complete medical waivers and create profiles in our point-of-sale system
- Drive sales and membership packages.
- Serve as an expert on OTF products and services.

**Store Operations**:

- Perform opening and closing procedures
- Maintain a safe, clean and secure environment for all guests and employees.
- Lead on the floor and embody OTF’s core values.

**Team Support by assisting with**:

- Organize and conduct in-store and offsite events.
- Social media outreach and management.

**Job Summary**
Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing That’s what we’re all about at Orangetheory Fitness, which means we’re always seeking team members who share this passion. Our Membership consultants, along with our Coaches, are the face of each location and play an integral role in delivering a high-quality customer experience.

**Responsibilities**
- Greeting clients and assisting them with Orangetheory’s Coaching services
- Onboarding new clients - this involves completing medical waivers and creating profiles in our point-of-sale system
- Driving sales to boost studio revenue through service packages and memberships
- Performing opening and closing procedures
- Maintain a safe, clean and secure environment for all guests and employees.
- Serve as an expert on OTF products and services.
- Lead on the floor and embody Orangetheory’s core values.
- Assist the management team with store marketing and community outreach.
- Assist the management team with the onboarding of new Membership consulatants, including on-the-job training and shadowing.
- Assist the management team with social media outreach and management.
- Working on an early/late/weekend shift rota.

**Be fit. Change lives. Have fun.**
If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We’re looking for enthusiastic individuals eager to share our story and our success with everyone who walks through that door or who calls for more information or who expresses even the slightest bit of interest in improving themselves.

If you have a passion for fitness and would like to help us in our mission to spread More Life to our members and community, we would like to hear from YOU
- **About Us**_
Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up their metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.
- **Our Philosophy**_
For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand's purpose is to **help people live longer, more vibrant lives**. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements in their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their bodies and mind, amazing things can happen. **More Orangetheory, More LIFE.**

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

**Experience**:

- Sales: 1 year (required)

Work Location: In person

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