Rpi Security Team Member

3 months ago

Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

Could you help West Suffolk Hospital to deliver the best quality and safest care to our local community?

Restrictive Physical Intervention (RPI) Security Team

We have an exciting opportunity to be part of our restrictive physical intervention security team at the West Suffolk NHS Foundation Trust.

Based at West Suffolk Hospital in Bury St Edmunds, we are looking for compassionate people who are good communicators and mediators, and who can stay calm under pressure.

This responsible role is all about helping people; if you think you’ve got the enthusiasm, commitment and energy to contribute to our outstanding Trust, we want to hear from you. Whilst experience of working in the security industry is welcomed, it is not essential as all training will be provided - more important is your attitude and willingness to learn.

This is far from your usual ‘security’ role; as an NHS Hospital you’ll be supporting us in creating an environment that is, and crucially feels, safe for our patients, visitors and staff.

You will need to have excellent communication skills, be able to take control of a situation with composure and diplomacy, use trained techniques to resolve issues, and demonstrate caring and understanding.

When we see conflict incidents you will be expected to manage and resolve these in a safe and controlled way - whether on a ward or supporting staff with a patient on a one-to-one basis.

You’ll also be helping to keep our site and buildings safe. You’ll join regular patrols and sweeps of the site, monitor access to restricted areas, help to keep locked areas secure and even escort members of staff back to their cars out-of-hours on request.

BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

Join us. What will you #BeKnown for?

**Job summary**:
Under the general supervision of the Portering and Security manager / Assistant Manager, the RPI Team operative will be responsible for attending RPI requests from wards or department, Security patrolling the hospital site internally and externally and when requested undertake one to one bed watches. On occasions there will be a requirement for the post holder to undertake the duties without direction supervision. The post holder will ensure work schedules relating to the tasks required are carried out efficiently and completed. The post holder will ensure that all relevant administration is undertaken in a timely manner and submitted as required.

The post holder will ensure appropriate steps are taken to create a pro-security culture so staff and patients accept responsibility for security around the hospital site and ensure that where security incidents or breaches occur, they are detected and reported as per Trust policy. Additionally, the post holder will ensure all Trust policies, procedures and protocols are adhered to. The post holder will be required to be of a smart professional appearance, and to undertake both new and refresher training as required. The post holder will be expected to work with a customer focus and patient first ethos. The post holder will also be expected to undertake any duty where this is considered a reasonable request and doesn’t need specialist training.

**Job responsibilities**:
One to One Beds Watch

To undertake patient bed watches

To manage the patient’s violence and/or aggression on a one to one basis.

Not to leave the patient unattended until such time as it is safe to stand down.

To complete all documentation as requirement.

To assist the medical staff when undertaking patient observations to maintain the staff safety

To undertake guided escort for patient off the ward (only with Ward agreement).

To undert

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