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Radiology Administrator

4 weeks ago


Cardiff, United Kingdom Nuffield Health Full time

HEAD OFFICE
Radiology Administrator

Radiology Administrator

Nuffield Cardiff & Vale Nuffield | Diagnostic Imaging | Permanent |

37.5 hours per week | Salary of £19,558 (+ Benefits Package)

Our Radiology admin team in our Nuffield Cardiff Bay Clinic currently have an opportunity for a Radiology Administrator. Continue your journey with us whilst we'll support you to be your best. The Radiology department is a small but busy department covering all modalities including General Radiography, Theatre, Mammography, Ultrasound, MRI & CT.As a Radiology Administrator you will be an integral part of our Radiology team and Front of House that provides excellent patient care & will work closely with patients, Radiographers, Radiologists, Consultants & all departments across Derb

y Nuffield Hospital. You will have enthusiasm, dedication, commitment and a keen eye for attention to detail to provide and deliver a high quality diagnostic imaging service whist undertaking a wide variety of duties.

The Role

You will be the face of Nuffield Health Radiology and sensitive to our customer’s needs. As an administrator you will;
Welcome patients, in person, and directing them to the appropriate waiting rooms.

Use your empathy and customer service skills to build positive relationships with patients, staff and Consultants.

Put people at ease when they visit our department.

Schedule radiology appointments, manage radiology diaries and maintain databases whilst adhering to data protection.

Answering the phone, processing queries and dealing with enquiries.

Crucially, you will also help the department run smoothly by preparing clinical paperwork, referral forms and charge sheets, plus terms and conditions.

Support clinical staff.

Downloading and transferring of images between hospitals.

Distributing imaging reports to referring clinicians.

The Person

To succeed as a Radiology administrator you will have;
Great communication, organisational & analytical skills.

The ability to explain sensitive or complicated information in a clear, sympathetic and easily understood way.

Ideally, you will have experience of working within Healthcare administration or Radiology reception.

Good IT and keyboard skills (NVQ level 2 in business administration desirable).

Knowledge of clinical terminology (desirable)

Key information about the role.

The department is currently open from 8 am to 8 pm and will require different shift work to cover the workload, annual leave and any sickness.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From financial and emotional wellbeing support to an online GP, gym membership and private healthcare. At Nuffield Health, we’ll take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

It starts with you.


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