Consultant (Digital Operating Models)

2 weeks ago

London, United Kingdom Tangent Marketing Services Full time

About Tangent

At Tangent we work with large enterprises from IWG plc to SAP & UK Power Networks, to build future - ready digital experiences, products and capabilities

We’re a 100 people strong agency working across strategy, consultancy, design, engineering and project management with offices in London, Valencia, Cape Town, Lahore and Cairo.

About the team & role

At Tangent, we believe in delivering 'executable strategies'. By this, we mean strategy that is grounded in reality, that drive results and delivers real change for our client's organisations.

As a consultant, you are foundational to how we deliver upon this vision. I n this role, you will be tasked with transforming client businesses through the design of new business operating models and delivery of change management initiatives, in-line with their ambition and technology implementations.

What you’ll be doing

Acting a s a client strategist:

- Working with clients to identify operational challenges, capture strategic and business ambition, and document business capabilities. Building roadmaps to deliver existing and future capabilities and advising how they can measure success.

Transforming client businesses:

- Definition of o rganisation structure s to ensure that decisions can be made correctly, operational capabilities are delivered at the right level ( e.g. global vs. local) and governance measures are set up correctly.
- Design and re
- engineering of business processes in-line with technology/business use cases.
- Recommendation of new roles, skillsets and competencies required to deliver digital technologies within an evolving business landscape. Development of change management strategies to ensure that businesses are ready to implement new ways of working and technologies.

Owning project elements:

- Own ing of specific operating model workstreams or packages of work on a given client.
- Support ing senior consultants with client solution development a nd overarching account strategy. Support ing senior consultants and programme managers/project directors with the creation of delivery methodologies to ensure that your specific workstreams or packages of work are setup optimally (inc. the subsequent reporting).

Delivering great work:

- Production of information gathering exercises (surveys, interviews and workshops) to suit a client’s specific way of working and their subsequent delivery.
- Analysing qualitative and quantitative data sets and synthesis into insights and recommendations. Creating high-quality deliverables and the presentation of them to client teams.

Helping to grow the practice:

- Creating t hought leadership around business architecture & change in the world of digital transformation. Contributi ng to the development of reference operating model frameworks ( e.g. digital capability model and digital strategy framework).

What we are looking for
- **Enterprise technology experience**:An understanding of enterprise technology and experience working with stakeholders to deliver managed business change programmes alongside their implement ation.
- **MarTech **know-how**:Experience working across the Marketing Technology landscape, particularly around online platforms (web, app, CRM etc.)
- **A team player**:We are a small but growing team. To be successful in this role you must be a team player and be willing and able to get stuck in to deliver great work.
- **Effective **c **ommunication **skills**:Clear and concise communication skills, vital for conveying complex ideas and strategies to clients and team members.
- **A p **roblem **solver**:Proven ability to analy s e complex business challenges, identify root causes, and develop solutions that drive real change.
- **Strong relationship skills**:Strong interpersonal skills to establish and nurture client relationships.
- **An adaptive personality**:Willingness to adapt to evolving client needs and industry trends, continuously learning and expanding expertise to deliver high quality work.
- **Attention to **d **etail**:Meticulous attention to detail in all aspects of consulting engagements, ensuring accuracy and quality in deliverables and recommendations.
- **Time Management**:Effective time management skills to prioriti s e tasks, meet project deadlines and ensure timely delivery of work.

The role is a great opportunity for someone who wants to make their mark, helping to build a practice area from the ground up and have the chance to work closely senior client leadership teams, something that maybe not be possible at bigger advisory firms.

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