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Administrator

3 months ago

Mold, United Kingdom Igloo Automotive Full time

Igloo are delighted to be recruiting for a Administrator on the behalf of our client based in Mold.

**The Role**:
This position is fully office-based at the company’s office based in Mold, with plenty of free parking and nearby amenities
- Working alongside the current team to deal with Client cases from beginning to end, including the completion of summary and closure reports
- Creating new cases based on Client instructions
- Dealing with incoming telephone calls from Customers and Clients, as well as making outgoing calls to book appointments and make further enquiries
- Following all company processes and regulatory guidelines to ensure Customers are always treated fairly
- General office administration activities
- Accurately updating all systems in a timely manner with all relevant information

Full training will be provided, and the position offers plenty of opportunity for further development in both the role itself and throughout the business

**What kind of person we are looking for?**:

- Good Microsoft Office working knowledge
- Excellent communication skills and attention to detail
- Be confident speaking with Customers and Clients on the telephone
- Be educated to minimum grade C in English and Maths (GCSE or equivalent)

Desirable skills and experience (not essential):

- Confidence in using computer systems (full training on our bespoke systems will be given)
- Previous experience of working in a Financial Services firm