Retail Sales Assistant

5 months ago


Twickenham, United Kingdom Majestic Wine Warehouses Ltd. Full time

Discipline:
- Retail Operations- Job type:
- Permanent Part Time- Job ref:
- 006023- Published:
- about 5 hours agoFancy joining the UK’s number one Wine Specialist?

Majestic Wine Twickenham are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that's revolutionising retail

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over 200 stores nationwide. Founded in 1980, the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1,100 different wines, spirits and beers, both online and in-store. Majestic’s key strength is over 1,000 WSET-trained colleagues offering knowledgeable, passionate and friendly customer service across all channels.

The Role

As a Sales Assistant you’ll be supporting your store team with driving sales performance and the day-day running of your store. You’ll deliver exceptional customer service and experience to optimise KPI performance.

Key Responsibilities

At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.

Therefore, we are looking for people who:

- Drive store performance by maximising sales opportunities. Support your team on meeting and exceeding targets through focusing on KPI delivery
- Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
- Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
- Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in-depth knowledge of our range.
- Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
- Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
- Involvement in all operational tasks required for the day-day operational running a Majestic Wine store - from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
- Continuously identify opportunities to make improvements which will optimise the operational running of the store, feeding ideas back to your wider team so you can implement solutions together
- Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
- Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
- As a key holder you understand the opening and closing compliance and are confident to operate the store without your management team.

Knowledge & Skills Required
- Excellent time-management, delegation and problem-solving skills
- Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
- Self-motivated, able to thrive when working alone and as part of a team
- A can-do attitude with a passion for seeing problems through to solutions
- Adaptable and resilient to meet the ever-changing demands of our business
- Excellent communication and time management skills
- Wine knowledge is beneficial but passion to learn more is essential to pass level 2 WSET wine qualifications
- Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points

What is in it for you:

- Competitive Salary & Performance Bonus
- Up to 20% staff discount
- Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
- Fantastic incentives that take you around the world to explore our different vineyards.
- A contributory Company Pension Plan
- Life Assurance (Worth 3 times your annual salary)
- Uniform provided
- 29 days holiday, including public and bank holidays.
- PLUS invites to wine tasting events.
- Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line.
- Company maternity, paternity and adoption leave after 26 weeks.
- Long service rewards.
- Full training provided for your first 3


  • Retail Sales Assistant

    5 months ago


    Twickenham, United Kingdom FARA Enterprises Limited Full time

    **The Company** FARA Richmond store is recruiting a Temporary Sales Assistant. As a Sales Assistant, you will join a vibrant, busy charity retail environment, where no two days are the same and the local community is at the heart of everything that we do. FARA has 40 Charity Shops, helping disadvantaged children and young people in Romania for the last 30...

  • Retail Sales Assistant

    5 months ago


    Twickenham, United Kingdom Ranjita Limited Full time

    **Job description** - Fulltime (5 day p/w), Part time (3 days p/w) & Seasonal The key responsibilities are dealing with our discerning customers, general shop floor duties, such as merchandising and stock control and assisting with the varied back office functions associated with the administration of a retail business. In addition, you will require to have...

  • Sales Assistant

    5 months ago


    Twickenham, United Kingdom FARA Enterprises Limited Full time

    **The Company** We are recruiting for a friendly, approachable, and customer-orientated full-time Sales Assistant to join our FARA Richmond Kids Charity Shop. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same, and the local community is at the heart of everything we do. FARA has 40 Charity Shops in London...

  • Sales Assistant

    5 months ago


    Twickenham, United Kingdom FARA Enterprises Limited Full time

    **The Company** We are recruiting for a friendly, approachable, and customer-orientated temporary full time Sales Assistant to join our FARA Richmond Charity Shop. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same, and the local community is at the heart of everything we do. FARA has 40 Charity Shops in...

  • Sales Assistant

    5 months ago


    Twickenham, United Kingdom Raven Roofing Supplies Full time

    **About us** Raven Roofing Supplies is a small business in Twickenham. We are professional and agile. Our work environment includes: - Modern office setting - Food provided - Growth opportunities '''Duties''' - Greet customers and provide them with a positive shopping experience - Assist customers in finding products and answering their questions -...


  • Twickenham, United Kingdom VapeStop LTD Full time

    Vapestop are after an experienced Customer Adviser to join our expanding team. We work close as a team, we treat each other like family. We rarely have jobs in our stores available so this is a rare opportunity to join a fantastic team. Your day to day tasks will vary but will include: - Using tills - Serving Customers - Stock Replenishment - Advising...


  • Twickenham, United Kingdom VapeStop LTD Full time

    Vapestop are after an experienced Customer Adviser to join our expanding team. We work close as a team, we treat each other like family. We rarely have jobs in our stores available so this is a rare opportunity to join a fantastic team. Your day to day tasks will vary but will include: - Using tills - Serving Customers - Stock Replenishment - Advising...


  • Twickenham, United Kingdom Brewers Decorator Centres Full time

    **Part Time Retail Sales Advisor** **Twickenham** **20 hours per week over 5 days** **Monday to Friday with Saturdays on a rota** **Salary - £12,471.00 per annum plus pension and company benefits** **Working pattern**: **Week 1 Weds 1pm-5pm ,Thursday 1pm-5pm, Friday 1pm-5pm, Sat 8am-5pm** **Week 2 Tuesday 1pm-5pm ,Weds 8am-5pm, Thursday 1pm-5pm,...

  • Photo Retail Assistant

    5 months ago


    Twickenham, United Kingdom Max Spielmann Full time

    About the job Photo Retail Assistant - A94 Sales Assistant for Max Spielmann, a Service Based Retail Company **Location: Twickenham (and surrounding area)** _This position will require you to work around 3 different locations within the area. Due to this, a full UK driving licence and a car is highly desirable._ **Job Type**: Permanent, Full...

  • Sales Assistant

    5 months ago


    Twickenham, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Twickenham, 18+ years old, Keyholder.** Contract Type: Permanent Working hours: 4 hours, weekends, must be able to work Saturdays snd Sundays as required. As a Sales Assistant you’ll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our...


  • Twickenham, United Kingdom HSS Hire Full time

    It's an exciting time to join HSS, as we move into our next phase of growth, we have an opportunity for a **Merchant Customer Advisor **to join us in our **Twickenham** store. With a variety of products across all sectors to offer our customers, a forward-thinking culture, what better time to join a dynamic organisation! If you are experienced in Sales /...

  • Photo Retail Assistant

    6 months ago


    Twickenham, United Kingdom MAX SPIELMANN Full time

    Sales Assistant for Max Spielmann, a Service Based Retail Company **Location: Twickenham (and surrounding area)**: - This position will require you to work around 3 different locations within the area. Due to this, a full UK driving licence and a car is highly desirable._ **Job Type**: Permanent, Full Time Pay: Starting at 21,944 per annum increasing to...


  • Twickenham, United Kingdom Squire's Garden Centres Full time

    Garden Centre Sales AdvisorWe are looking for a skilled Garden Centre Sales Advisor to join our team. As a Sales Advisor, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all customers.Main Responsibilities:Provide a welcoming and friendly environment for customersOffer assistance and advice...

  • Design Sales Assistant

    5 months ago


    Twickenham, United Kingdom Magnet Full time

    With more than 100 years’ experience behind us, joining Magnet means joining one of the UK’s biggest and best known kitchen brands and is part of the wider Nobia group. For this role the expected salary is £14,500 - £15,500 per year. **The Greater Picture**: At Nobia, we’re not just designing kitchens; we’re building connections. This role is...


  • Twickenham, United Kingdom Dee Set Full time

    About the RoleWe are seeking a skilled Retail Merchandising Specialist to join our team at Dee Set. As a key member of our retail team, you will be responsible for delivering exceptional results in a fast-paced environment.Key Responsibilities:Merchandise cosmetics and greetings cards to meet sales targetsBuild and replenish display units to maintain a...

  • Retail Supervisor

    5 months ago


    Twickenham, United Kingdom Fortnum and Mason Full time

    **Retail Supervisor - Heathrow**: **Heathrow Terminal 5 - Retail - Heathrow Terminal 5**: **Contract**:Permanent** **Salary**:Competitive and Benefits***: - Excitingly, we are now looking for a talented Supervisor to join the team in our Heathrow Terminal 5 store. Our Supervisor will provide exceptional and personalised luxury customer service, all while...


  • Twickenham, United Kingdom Max Spielmann Full time

    About the job Photo Retail Assistant A94 Store Manager for Max Spielmann, a Service Based Retail Company Location: Twickenham **Job Type**: Permanent, Full Time Pay: Starting at £22,610 per annum increasing following a successful trial period. **You also have opportunity to earn uncapped weekly bonus** **Job description - **Have you been looking for a...


  • Twickenham, United Kingdom Dee Set Full time

    About the RoleWe are seeking a highly motivated and organized Retail Merchandising Specialist to join our team at Dee Set. As a key member of our Retail Merchandising Team, you will be responsible for delivering exceptional results in a fast-paced retail environment.Key ResponsibilitiesMerchandise cosmetics, clip strips, and greetings cards to ensure optimal...

  • Retail Team Leader

    5 months ago


    Twickenham, United Kingdom The Works - Twickenham Full time

    **Retail Team Leader/Deputy Manager** **21.5hrs per week (£11.16 ph)** *** **About our culture** The Works is such an awesome place towellwork! Our atmosphere is supportive, welcoming, friendly and inclusive. A second home-from-home where you can be your best and authentic _you_. - _ We’ve built an environment that’s busy, always moving, and full of...

  • Sales Associate

    5 months ago


    Twickenham, United Kingdom Fortnum and Mason Full time

    **Sales Associate**: **Heathrow Terminal 5 - Retail - Heathrow Terminal 5**: **Contract**: **Salary**:Competitive and Benefits***: Our T5 satellite store is located in Terminal 5 of London's Heathrow Airport. Just a hop, skip and a jump west of central London, the Heathrow Airport offers lots to explore and do, with access to the tube, overground and bus...