Executive Assistant

2 weeks ago

Kingston upon Hull, United Kingdom ImageData Full time

This Executive Assistant post is an 'all rounder' role, ideal for someone with a positive, professional, flexible ‘can do’ approach to work, with a bubbly personality

Image Data Group are a family run business with sites in Willerby (Hull), Howden & Brighton, operating at the forefront of marketing communications, providing print solutions/products since 1989. We deliver innovative visual communications for the UKs leading retailers & corporations from banners, tension-fabric light boxes to presentation brochure packs & office stationary.

The Executive Assistant role is based in the office on site in Willerby (HU10 6EB) & a key role within our business. You will create & maintain the positive relationships with our customers & stakeholder ensuring their needs are met & exceeded daily, ensuring the smooth running of the office whilst working locsely with our Senior Leaders & CEO.

Reporting into the Finance Manager, your hours of work are 37.5hrs per week working Monday to Friday, 9am until 5.30pm. In return for your hard work, you will receive **a competitive salary depending on your qualifications, age & experience, enhanced holiday entitlement increasing with length of service & good attendance, free on site parking, cycle to work scheme, employee support program, Company pension and the chance to be part of a family business that values their team members so you are not just a number**

**YOUR ROLE**

As Executive Assistant, your role is to help ensure the smooth running of the office. Working as part of the Finance & Administration Team, there’s not much your job won’t cover, and no two days will ever be the same.

**KEY TASKS**
- You’ll look after refreshments including lunches for the Management Team & visitors, organise meeting rooms, the post, general office paperwork, scanning, filing & be the main point of contact for visitors
- Develop and maintain excellent communication with operations/depts/management and progress all enquiries, working efficiently and effectively.
- Use approved administration procedures to enable accurate reporting and timely invoicing.
- Process customer & supplier enquiries & queries in accordance with procedures including financial procedures/processes.
- Ensure Company and customer quality procedures are followed at all times.
- Accurate data entry onto the in-house MI system & spreadsheet based client systems accordingly
- General office administration tasks including good working knowledge of using Microsoft Office (Word, Excel, Outlook & PowerPoint) & general filing, daily posting requirements
- Be on hand for other duties from Management Team as required to assist with adhoc duties such as sourcing products/services to purchase/returning/paying for services/products provided
- To perform other duties that reasonably correspond to the general character of the post and are commensurate with its level of responsibility.
- Use Company vehicles when required to undertake tasks/duties

**Performance Indicators / Targets**:

- Consistent attainment of high level of customer service demonstrated by positive/critical feedback.
- Attention to detail in all areas of your work
- Assist in achieving the specified Key Performance Indicators for client accounts.
- Demonstrate a flexible approach to work, ensuring deadlines for tasks are agreed & met.
- Ensure total confidentiality is maintained at all times during employment with the Company and at any time after the termination of employment with the Company.
- To uphold the imageData Group values by being customer focused, service driven, innovative, collaborative, flexible, enterprising and accountable.

**Skills**
- Ability & confidence to drive (Must have full UK driving license)
- Good IT knowledge including Microsoft Office (Word, Excel, PowerPoint & Outlook) with focus & attention on data entry
- Some experience of working in a busy and varied customer focused environment would be advantageous
- Ability to deal with difficult customer situations
- Ability to work as part of a small but friendly executive team
- Clear communication, both orally and in writing, with good interpersonal skills (includes the ability to use tact and discretion and be confidential as required)
- Good organisational skills with a proactive approach to work & tasks
- Able to multi-task and priorities workload
- Ability to work to own initiative
- Remain calm under pressure, with a can-do attitude
- Flexible and adaptable approach to changing work priorities
- Helpful and co-operative attitude.

iDG care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

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