Complaints Services Assistant

3 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

An exciting opportunity to become part of a busy administrative team has arisen in the complaints team as a Complaints Assistant based at the Royal Derby Hospital site.

We are looking for a team player with excellent communication and organisational skills, experience of using IT systems be would be essential.

The successful applicant will be based Royal Derby hospital site and dependant operational needs, occasional flexibility may be required for the applicant to work at other Trust's sites.

The hours of work will be 8.30 - 4.30 pm Monday - Friday but this may vary dependent on workloads and some flexibility may be required. We are looking for both Full Time and Part Time positions, and job share will be considered.


  • Complaints Officer

    1 week ago


    Derby, United Kingdom Macildowie Recruitment and Retention Full time

    **Complaints Officer** **Derby (Hybrid)** **£19,000.00 - £21,000.00** **Permanent** **Full-Time** Macildowie are delighted to be working alongside a brilliant **financial services** business within **Derby**, to recruit their next **Complaints Officer**. This is a **full-time, permanent** role working Monday to Friday 09:00 - 17:30 with the offer for...

  • Complaints Officer

    1 week ago


    Derby, United Kingdom Pertemps Derby Full time

    A leading Pride Park Finance client are recruiting for a Complaints Officer Permanent Hybrid role - Salary £23k plus added benefits. Duties: - Deal with the logging of incoming complaints - Acknowledge complaints - Liaise with AR firms and advisers to obtain client files and case reports - Ensure fair customer outcomes and treat customer fairly - Liaise...


  • Derby, United Kingdom Macildowie Recruitment and Retention Full time

    **Complaints Investigator Derby (Hybrid) £23,000.00 Permanent Full-Time** Macildowie are thrilled to be partnering alongside a **Financial Services** business in **Derby**. Our client is expanding their ever-growing resolutions team and is in search for their next **Complaints Investigator**. This is a **full-time, permanent** positon working Monday to...


  • Derby, United Kingdom Derby City Council Full time

    Job description Organisation: Derby Homes 37 hours per week Permanent London Road At Derby Homes, we believe in transparency, accountability, and continuous improvement, and we are committed to listening to our customers and addressing their concerns. As we continue to grow and expand based on new Consumer Regulation, we are seeking a talented...


  • Derby, United Kingdom Futures Housing Group Full time

    **Can you turn a negative into a positive?** We’re looking for a leader with an eye for detail and a natural talent for coaching and mentoring, to lead a small Complaints Team on our mission to deliver ‘Great Places’, 'Great Services’, and ‘Great Tomorrows’. You’ll be an important part of a wider Contact Centre Team who will need your support...

  • Services Assistant

    4 days ago


    Derby, United Kingdom Sainsburys Full time

    **Location** - Kingsway Store, Sainsbury's Supermarkets Ltd Kingsway Retail Park, Derby, DE22 3FA **Hours** - Part-time **Contract-Type** - Fixed-Term Assignment **Rate** - £11.00 per hour **Areas of business** - Retail **Job ID** - 220684 **Schedule** Sun 10am - Sun 2pm Mon 10am - Mon 2pm Fri 1pm - Fri 5pm - Total hours: 12_ Love food, variety...


  • Derby, United Kingdom Fox Morris Group Full time

    Are you a **Customer Service Officer **looking for a new opportunity? I am working with **Derby City Council** **Rate - £13.56 per hour** **Your Role;** - This post will provide support to the Customer Experience Officer, with processing complaints and compliments. - There will be a considerable amount of admin in this role, updating the complaints log,...


  • Derby, United Kingdom Ted Baker Full time

    **SENIOR CUSTOMER SERVICE AGENT** **WHO WE ARE** QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our...


  • Derby, United Kingdom Ted Baker Full time

    **SENIOR CUSTOMER SERVICE AGENT** **WHO WE ARE** - QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. - At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our...


  • Derby, United Kingdom Juniper Training Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a great opportunity for someone who enjoys working in a fast-paced...


  • Derby, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** As the Customer Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within the Derbion centre. **Key Responsibilities** - Courteous communication skills are required to liaise with members of the public and...


  • Derby, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** As the Customer Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within the Derbion centre. **Key Responsibilities** - Courteous communication skills are required to liaise with members of the public and...


  • Derby, United Kingdom Savills Management Resources Full time

    **Purpose of the Role** As the Customer Services Assistant you will ensure exemplary standards in communication to our customers, retailers and team members and be an ambassador for World Class Service delivery within the Derbion centre. **Key Responsibilities** - Courteous communication skills are required to liaise with members of the public and...


  • Derby, United Kingdom Ted Baker Full time

    TED’S MISSION STATEMENT - Our Mission is to build a successful company through the creation of a leading designer brand. By conducting ourselves in an efficient and courteous manner and by maintaining Ted’s high standards and integrity, we pride ourselves in always being in a position to satisfy the needs of our customer. In order to protect the ethos...


  • Derby, United Kingdom Ted Baker Full time

    **CUSTOMER SERVICE AGENT (Part-time Weekend)** **WHO WE ARE** - QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. - At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to...


  • Derby, United Kingdom SF Recruitment Full time

    SF are looking for a Customer Service Advisor to join our dynamic client in the heart of Derby City Centre! This position will be on a temporary basis for at least 3 months to support them at their busiest time , with the possibility for extension. They are a leading company dedicated to providing exceptional customer service. They are now looking for...


  • Derby, United Kingdom Ted Baker Full time

    **WHO WE ARE** - QUINTESSENTIALLY BRITISH; DISTINCTLY GLOBAL. - At Ted Baker, we know what it means to be a truly forward-thinking designer brand. From the iconic props in our shops, to the delightful details and thoughtful touches which set us apart from the crowd. These are the qualities we see brought to life in our People. - **THE ROLE** - The role of...


  • Derby, United Kingdom Harper Recruitment Group Full time

    **Job Role: French Speaking Customer Service Agent** **Location: Derby/ hybrid working** **Pay Rate: £12.05ph** **Hours: Monday-Friday 9am-5.30pm** **You must be fluent in French and English for this position** Harper Recruitment are proud to be working in partnership with leading designer brand - Ted Baker, we are looking for a customer service champion...


  • Derby, United Kingdom Harper Recruitment Group Full time

    **Job Role: Spanish Speaking Customer Service Agent** **Location: Derby/ hybrid working** **Pay Rate: £12.05ph** **Hours: Monday-Friday 9am-5.30pm** **You must be fluent in Spanish and English for this position** Harper Recruitment are proud to be working in partnership with leading designer brand - Ted Baker, we are looking for a customer service...


  • Derby, United Kingdom Harper Recruitment Group Full time

    **Job Role: German Speaking Customer Service Agent** **Location: Derby/ hybrid working** **Pay Rate: £12.05** **Hours: Monday-Friday 9am-5.30pm** **You must be fluent in German and English for this position** Harper Recruitment are proud to be working in partnership with leading designer brand - Ted Baker, we are looking for a customer service champion...