Casual Tote Assistants

2 weeks ago


Sunderland, United Kingdom Arena Racing Company Full time

CASUAL TOTE ASSISTANTS - SUNDERLAND

About the role
To deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.
- Key responsibilities for the role will include:
- Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
- Prepare to receive customers by setting up cash and betting terminal.
- Manage cash transactions following correct procedure, taking great care so monies balance.
- When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
- Safeguard cash by adhering to security procedures.
- Reconciling cash by completing cash report.
- Safeguard transactions by verifying identity to ensure no under 18’s are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
- Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
- Create a positive impression and be attentive and responsive to customer needs.
- Work in a timely manner so race time constraints are met and optimal betting time is achieved.

CLOSING DATE

25-08-2023

OVERVIEW
- ROLE
- Casual Worker- SALARY
- Competitive- TYPE
- Casual - Various Hours Available- CLOSING DATE
- 25-08-2023- LOCATION
- Newcastle Road
- Sunderland
- Tyne and Wear
- SR5 1RP


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