Customer Accounts Co-ordinator

Rthirteen are currently supporting an established Norfolk business in their search for a Customer Accounts Co-ordinator. The person will be responsible for managing complete invoicing to cash processes and daily management of key accounts and managing creditcontrol for the company. This is a new role and will encounter changes as the business develops. We are looking for an experienced individual with significant knowledge of b2b and d2c accountancy work, and ideally management or team leadership experience.A keen eye for spotting potential improvements in processes and work practices is essential.

**Duties to include**:

- Invoicing & Collection management (automated and manual).
- Maintain a close relationship with Customer Services, Finance and Sales teams. As well as Execute one-to-ones with your team and manage a team of 4.
- Investigate any irregularities with customer accounts, invoicing, credit notes, etc.
- Generating financial reports for Head of Finance
- Input and manage daily/weekly/monthly KPI’s.

**You will have/be**:

- SAP experience would be an extreme advantage.
- Comfortable with technology and digital-based activities
- Needs experience of invoicing and B2B cash collection
- Accurate, thorough & well-organised with strong attention to detail
- Patience, able to cope well in stressful situations, with diplomacy, when dealing with difficult situations

This is a permanent full time, position. This role offers a salary of £28,000 per annum.

**How to apply**: