Hire Desk Administrator

2 weeks ago

Billingshurst, United Kingdom BPH Plant Hire Full time

**Job Title**: Hire Desk Administrator

**Location**: Billingshurst, West Sussex

**Salary**: £25,000 per annum plus bonus

**Job Type**: Full Time - Permanent

**Working Hours**: 8am - 5pm

BPH is an independently-owned plant hire company based in the South East. From excavators and dozers, to dumpers and telehandlers, we've been supplying a huge variety of heavy machinery for hire to the construction industry for almost half a century.

**Role Purpose**:
This is an administrative role to assist in the day to day running of a busy hire desk.

Please note this is an office Based role.

**Key Duties**:

- Answering incoming telephone calls
- Ensuring all hire contract administration is completed in an accurate and timely manner including arranging all "on" and "off" hire's
- Invoice processing
- Liaising with Hire Desk and machine operators for daily jobs
- Operator timesheet entry on to CRM
- Notify customers of and charge all damages to account
- Build strong customer relationships and resolve any customer issues
- General ad-hoc administrative duties
**Key Competencies**:

- Good eye for detail
- Strong interpersonal and customer service skills
- Ability to work under pressure
- Good team player
- Previous experience of CRM programme an advantage
- Previous plant hire or construction industry experience an advantage
- Excellent communication skills - written and verbal
**Please Note**:
We are not currently offering sponsorship or relocation assistance for this role so you must already possess the right to live and work in the UK in order to be considered.

Please click the **APPLY** button and to submit your CV/Cover Letter.

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