Customer Service Specialist CRM

4 weeks ago


Coventry, United Kingdom Ernest Gordon Recruitment Limited Full time

Customer Service Specialist (CRM / SAP)

Coventry

£26,000 - £31,000 + Progression + Training + Generous Bonus + Generous Pension + Company Benefits
Are you from a Customer Service / Internal Sales background or similar looking to work for a multi-national Engineering Specialist, where you will work in a small close-knit team working a varied role providing customer support, within a company award winningfor their training and progression?

This position would suit someone experienced in Customer Service who is knowledgeable in SAP / CRM systems or similar.

This is an exciting opportunity for somebody from a customer service background to improve processes and pioneer change within a market leading Engineering specialist.

You will be responsible provide the first line of support to customers. This is a varied role with a mixture of sales support, customer queries and handling product returns.

This company are market leaders in specialist Pipework projects and are well known for the training, progression and bonuses they offer. The business is continuing to grow at a rapid pace meaning it is a great time to join.

This is an exciting opportunity for somebody from a customer service background to join a global powerhouse In specialist piping projects.

The Person:

- Customer Service / Administration background or similar
- Experience with SAP / CRM or similar
- Communication and customer facing skills
- Full UK driving licence

The Role:

- Sales support,
- Handling customer queries
- Dealing with product returns

Keywords: Sales, Administration, customer, Engineering, Coventry
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.



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