Property Assistant

3 weeks ago


Huddersfield, United Kingdom Kirklees Council Full time

**We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made - please note that this also includes any CV uploaded. Equality monitoring information is not accessible by recruiting managers at any stage.**

**Organisation**
- Kirklees

**Directorate**
- Growth & Regeneration

**Service Area**
- Homes & Neighbourhoods

**Hours**
- 37

**Number of Jobs**
- 2

**Location(s)**
- Huddersfield and surrounding areas

**Position type**
- Permanent

**Grade**
- Grade 7

**Salary**

£25,409 - £26,845

**The Job**

This is an exciting opportunity to develop a career working in the built environment with Kirklees Homes and Neighbourhoods’ Asset Team

The Asset Team is an innovative and multi-disciplined team, that has a wide range of expertise: from working on schemes delivering renewable energy, through supporting tenants while having work done in their homes to administering our damp and disrepair process.***

**There are several functions the post holder will be responsible for, including**:
Working collaboratively with Quality Liaison Officers (QLOs) and Property Project Officers to ensure all tasks are carried out in the correct order and in a timely manner. This will require the post holder to:

- Work as part of a multi-disciplinary team and across numerous directorates
- Work closely with Neighbourhoods and Partnerships to understand the customer base
- Provide updates to the QLO and Team Lead in relation to scheme progress against the overall programme
- Work with the QLO to plan engagement activities relating to The Investment Programme and other capital and revenue programmes
- Contact tenants to discuss proposals of work, and identify any specific customer requirements that could help with the delivery of the programme
- Make referrals to the relevant agencies regarding support or vulnerabilities
- Contact tenants and arrange appointments for consultation, surveys, and for work to be carried out
- Work with the Compliance Team to arrange access for asbestos surveys
- Be responsible for the day-to-day updating of the relevant databases and spreadsheets for the individual schemes
- Carry out general administrative duties including ordering work and processing invoices
- Provide front line customer-facing support on site as required.

**This post requires**:

- GCSE (or equivalent) Grade 4 (C) or above in English & Maths or equivalent
- Excellent written and verbal communication with the ability to interact effectively and sensitively, in person, via the telephone and in writing with a range of stakeholders, internal and external
- Excellent planning and organisational skills
- Experience of regularly updating information databases and Excel spreadsheets
- Excellent communication skills including providing concise reports and updates
- Ability to manage own workload.
- A passion for customer care
- ***
***or phone: 01484 221000 and ask for ‘Recruitment’.- We are committed to safeguarding and promoting the welfare of vulnerable adults and children and young people and expect all staff and volunteers to share this commitment.**Closing date**

19 March 2023, 11:55 PM

**Important Information**:

- Job Profile.pdf - 184KB



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