Independent Living A&e Volunteer

2 weeks ago


Cardiff, United Kingdom British Red Cross Volunteer Full time

Why we want you: If you are compassionate and like helping and meeting people, then this could be the role for you. Volunteers, like you, will help provide practical and emotional support to service users and their relatives during what could be a distressing and vulnerable time, as well as supporting the NHS staff within the department.- Tasks: Volunteering to support people waiting for or receiving treatment.
- Giving emotional support and pastoral care to people, including queuing ambulances
- Helping improve patients’ experience
- Being a point of contact in person or by telephone for patients, relatives, and NHS staff
- Signposting patients, relatives, and NHS staff to other services within the community
- Assisting with lunch, tea rounds and other practical tasks
- Keeping records of tasks- Skills: Warm and friendly with empathy for others.
- Good communication skills.
- Encouraging and supportive.
- Can work independently and as a part of a team.
- Able to commit to a regular shift.
- Able to volunteer in a busy and emotionally challenging environment- Benefits: Meet new people and be part of a dynamic and inclusive team.
- A great opportunity to develop your existing skills and gain new ones.
- All training and induction for the role (there is no charge for training).
- Reasonable pre-agreed travel expenses for the role including for attending training.
- An opportunity to be part of the world’s largest humanitarian organisation and the knowledge that you are making a difference to people’s lives.


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