Patient Care Coordinator
3 months ago
**Job Responsibilities Job Description JOB TITLE**: Patient Care Coordinator REPORTS TO: Reception Supervisor HOURS: 26.25 hours per week, alternative weekly shift pattern. Monday to Friday 8am - 1pm, 1pm - 6.30pm Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Job Responsibilities: Administration To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Photocopy as requested General administration duties as necessary Reception Greeting and receiving patients and visitors Providing completed repeat prescriptions to patient GDPR compliance to ensure Patient confidentiality Book in, amend and cancel patient appointments on the clinical system (system one) Signpost patients to the appropriate service.
Answer incoming telephone calls efficiently, ensuring details are accurately recorded and directed as necessary. Cover all reception duties as necessary Process appointment requests from Doctors, Nurse Practitioners, Nurses and Health Care Professionals Deal with visit requests Excellent IT skills Process repeat prescription request in accordance with Practice guidelines Use of clinical system (system one) Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation.
All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Undertake all mandatory training in a timely manner Quality: The post-holder will strive to maintain quality within the Practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patient needs Effectively manage own time, workload and resources
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Patient Care Coordinator
3 months ago
Berwick-Upon-Tweed, United Kingdom Well Close Medical Group Full timeAn opportunity has arisen to join our team as a patient care coordinator. We are looking for someone who will provide excellent customer service and is able to work in a busy and high pressure environment. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients,...
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Patient Care Coordinator
3 months ago
Berwick-Upon-Tweed, United Kingdom Well Close Medical Group Full timeAn opportunity has arisen to join our team as a patient care coordinator. We are looking for someone who will provide excellent customer service and is able to work in a busy and high pressure environment. This role is ideal for someone who is highly organised and an effective communicator who can provide a professional and warm welcome to our patients,...
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Patient Care Coordinator
3 months ago
Berwick-Upon-Tweed, United Kingdom Well Close Medical Group Full time**Job Responsibilities Job Description JOB TITLE**: Patient Care Coordinator REPORTS TO: Reception Supervisor HOURS: 26.25 hours per week, alternative weekly shift pattern. Monday to Friday 8am - 1pm, 1pm - 6.30pm Job Summary: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and...
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Patient Care Coordinator
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Berwick-Upon-Tweed, United Kingdom Well Close Medical Group Full timeWe are seeking a Patient Care Coordinator to cover Maternity Leave for 14 months working in our busy reception. Working hours on a 2 week cycle shift pattern. Monday to Friday Morning shift 8am—1pm Afternoon shift 1pm—6.30pm alternating weeks. You will also be required to cover some enhanced access hours on a monthly basis. These are paid at an...
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Patient Care Coordinator
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Patient Care Support Specialist
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Patient Care Support Specialist
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Patient Support Advisor
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Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Portman Dental Care Full timeJob Title: Patient Support AdvisorAbout the Role:We are seeking a highly organized and empathetic Patient Support Advisor to join our team at Portman Dental Care. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our dental practice.Key Responsibilities:Provide warm and...
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Kingston upon Thames, Greater London, United Kingdom The Royal Marsden Full timePosition Overview We are seeking a dedicated and proactive Band 5 Healthcare Support Worker to become a vital member of our team within the medical day unit and outpatient department. This role presents an exciting opportunity to assist the nursing staff in delivering exceptional care in an outpatient and day unit ambulatory care environment. The ideal...
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Care Coordinator
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