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2nd Line Projects Engineer

4 weeks ago

Borehamwood, United Kingdom Interaction Recruitment Full time

Job Title:2nd line projects engineer

Location: Remote/ Onsite (clients)

**Salary**: 30-35k DOE

Duration: Permanent

Hours: Mon-Fri 0800-1700

We are looking for a **2nd Line Projects Engineer **to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.

We're a team of **dedicated IT professionals** looking for someone to join the team and continue our mission of providing **world-class IT services** to a diverse and expanding list of clients.

The role will involve you working predominantly on the management and implementation of our projects both within our office and on client site. These projects typically include the implementation of Office 365, EMS, Mimecast, Azure platform and Hosted Telephony.You will also assist with escalated items from the Service Desk front line team.

Desired skills include:

- Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
- Microsoft Office 365 services - experience with migration to Exchange Online highly desirable
- Microsoft Azure administration
- MDM Solutions (Intune, Jamf)
- Hosted Telephony
- Deployment and implementation of new workstations and network hardware across multiple remote sites.
- SharePoint Online.
- General desktop support, Hardware\software diagnosis and break fix.
- Windows OS 7,8 and 10
- DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
- Interest and exposure to security (Firewalls, Windows security - server and workstation)

**What you can expect from us in return**:
We think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:

- **Holiday**: 22 days' holiday rising to 25 days with length of service
- **Birthdays**: A free day’s holiday on your birthday (or nearest Friday/Monday)
- **Top tech**: We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
- **Training**: A tailored training plan including official vendor certifications

**Why choose a career with us?**

At our companywe have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But mostimportantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.

We recognise the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and developmentprogrammes available, at our Technology companythe opportunities for growth are endless.

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