Donor Family Care Service Assistant

2 weeks ago


Liverpool, United Kingdom NHS Blood and Transplant Full time

**Job Title**

Donor Family Care Service Assistant

**Job Summary**

An exciting opportunity has arisen to be an integral part of a team of dedicated administrative staff responsible for updating and maintaining centralised Organ Donor Records in support of the organ donation process.

This crucial role will assist a busy department with processing large amounts of work accurately and within agreed timescales which provides a stimulating environment to work within.

You will play an active role in developing best practice in a department committed to team working and continuous improvement.

This is an excellent opportunity to take your administrative skills to the next level, and in doing so enabling people in need to benefit from life-saving operations and treatments. Put simply, a chance to improve patients’ lives - and yours.

You will also receive a thorough induction and training programme and receive ongoing development to support you in your role as well as your career ambitions.

You may be asked to travel occasionally to other NHSBT sites; however notice will be given.

**Main duties of the job**
- Undertaking clerical duties as part of the Donor Family Care Service who are responsible for the management of processes and procedures associated with setting up, maintenance and review of centralised organ donor records.
- Undertaking photocopying, printing and preparation of paperwork and associated documentation required to support donation facilitation and Specialist Nurse in Organ Donation (SNOD) on-call activity.
- Dealing with incoming and outgoing post and managing distribution of donor packs to regional organ donation teams.

**About You**

**Experience and Knowledge**
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems.
- Experience of undertaking general administrative and clerical duties for example setting up and using filing systems and the use of general office equipment, fax photocopiers, scanners, PC.
- Knowledge and understanding of information governance. Knowledge and understanding of the need for confidentiality.

**Qualifications and Training**
- General education to GCSE level or equivalent for literacy.
- IT skills to RSA 2, NVQ2 or equivalent qualification or experience.
- Demonstrates commitment to own continous learning and development.

**About Us**

At NHS Blood and Transplant, we’re incredibly proud of the many talented people who come together every day to make our organisation the very best it can be. We have clearly defined values that are centred around offering exceptional care to our donors and their families. We take care of each other too and we focus on building our expertise so we can change lives, provide quality support and offer fulfilling careers.

It’s an opportunity to contribute to a unique team as part of a service that saves lives 365 days a year. We offer brilliant benefits including 27 days of holiday (plus bank holidays), a comprehensive induction and training programme, and competitive pension scheme.

Three small words, one big difference - **Caring, Expert** and **Quality**.

Together we'll save and improve more lives than ever

This vacancy will close at 23:59 on 19/11/2023



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