Planned Repairs Team Leader
3 weeks ago
We own and manage c.7,000 homes in the East of England, working closely with other agencies and stakeholders within our communities.
It's a really exciting time to join us. We've recently launched our new corporate plan which sets out what we want to achieve over the next 5 years, with new strategies to support our ambitions. These build on the good foundations we have in place in beinga customer-centric organisation, investing in our existing homes - including our zero-carbon journey - as well as building new homes.
We've also concluded a review of how we work in future, with options around home and office flexible working, as well as a generous annual leave allowance and other benefits.
We are looking for a Planned Repairs Team Leader to join the Repairs team here at Havebury. Leading a team of technicians, who deliver a repairs service to our residents, you will also provide leadership and guidance, while monitoring activities on site,being responsible for managing the repairs and maintenance service and assisting the Planned Repairs Manager to deliver improved performance.
**Requirements**:
**Outline of key responsibilities**:
- Manage, monitor, and report on repairs, aids and adaptations and contractor performance
- To ensure that customers' needs are satisfied by effective communication and efficient organisation of the works, plus the embedding of a customer focus approach to service delivery.
- To assist with the discharge of various regulations issued by the Health and Safety Executive and other regulatory bodies, as well as our own policies.
- To lead and support technicians in terms of recruitment, training, complaints, disciplinaries and performance, including the effective management of 121's of direct reports
**About you**
- Technical background in property repairs and maintenance.
- Experience in leading or managing a team of operative/technicians
- On-site hands-on experience within the building/repairs trade
- Awareness and understanding of asbestos management legislation
**Benefits**
**In return, we are offering...**
- **An annual salary of up to £34,633.75 (Depending on experience) per annum, plus a car allowance of £1,545 or a company van.**:
- We have a flexible hybrid working offer, which is a mix of home and office working, in our office in Bury St Edmunds.
- Flexible working around a 37-hour week
- Annual Leave - 28 days per year, (plus bank holidays) increasing to 32 days when you reach your 3rd year with us. To give greater flexibility around your holidays you can also buy, sell or carry over up to 5 days of annual leave each year
- Pension - between 5% - 10% dependant on individual contribution
- Life assurance - a payment of X3 your salary.
- Annual Flu Jab - provided each winter to all employees.
- Competitive medical cashback plan
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