Business Support Officer
2 weeks ago
To provide an administrative resource and business support role for Careline and to support the work of the Careline Service and Management Team.
To provide a high standard of customer care and to present a positive image of the service at all times and to signpost service users to other appropriate services as appropriate.
Example outcomes or objectives that this role will deliver:
To be responsible for logging, distribution and monitoring of incoming mail and other communications.
To schedule operational planned appointments with existing and prospective Careline customers, in relation to equipment demonstration, installation, repair, review and retrieval, in collaboration with all stakeholders.
To produce reports on performance indicators for the service, assist in updating all information and recording systems working collaboratively with other staff using IT systems as required
**Job Types**: Full-time, Temp to perm
**Salary**: From £16.75 per hour
**Benefits**:
- Company events
Schedule:
- Day shift
**Experience**:
- Customer service: 6 years (required)
- Administrative: 6 years (required)
- Microsoft Word: 5 years (required)
- Microsoft Excel: 5 years (required)
Work Location: In person
Reference ID: hr
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