Patient Adviser

**Patient Advisor**

The Iron Clinic has an exciting new opportunity for an experienced, friendly Patient Advisor to join our small but expanding team in Rickmansworth. This is a fantastic opportunity to join a passionate healthcare provider at the start of a growth journey; expanding our London clinic portfolio to include locations across the UK.

**The Role**:
**What you’ll need**:
The Iron Clinic is looking for a friendly, caring and positive person with previous experience within a fast-paced administrative environment. You will need excellent written and verbal communication skills and IT abilities. You will need to be highly organised, have a high level of attention to detail and be able to multi-task.

**About The Iron Clinic**:
The Iron Clinic’s aim is to provide the best possible care to patients suffering from Iron Insufficiency; a common problem and the main cause for anaemia. Sadly, Iron Deficiency is often overlooked and not well managed. The Iron Clinic was established in 2015 and remains the only professional private clinic to offer iron infusions on an outpatient basis. The clinic is led by Professor Toby Richards; a world leading expert in the treatment of iron therapy. The team is focused on improving awareness and care for patients with iron deficiency.

**Role**:

- Schedule and confirm patient appointments, coordinating with healthcare providers
- Maintain patient records, ensuring accuracy and confidentiality (SEMBLE)
- Answer phone calls and respond to enquiries in a professional and timely manner
- Assist with insurance verification and billing processes
- Coordinate referrals to other healthcare providers as needed
- Perform general administrative tasks such as filing and scanning documents

**Summary**:
Pay: £24,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Medical Administration: 1 year (preferred)

Work Location: In person