Health Advisor

2 months ago


Kingston upon Hull, United Kingdom City Health Care Partnership CIC Full time

Care Coordination are looking for an individual who can work a variety of shifts between 06:00 and 22:00 Monday -Sunday. Shifts on weekends and bank holidays will be paid at enhanced hours. If you are highly motivated, hardworking, enthusiastic and experienced in administration then contact us to discuss working as a part of our team.

The role of the Health Advisor is to ensure that Patients/Carers receive the best outcomes this means providing the right care in the right place at the right time.

You will ensure that patient /Carer receives a Making Every Contact Count (MECC) assessment. You will coordinate and collate all incoming MECC referrals and make the necessary booking into the services where appropriate.

You will ensure you deliver a high quality patient centric experience within the Care Coordination Hub, supporting all other functions in delivering outstanding patient/Carer experience. To provide patient/Carer focused telephone and administration services that assist and direct patients/ Carers in accessing the appropriate service or healthcare professionals.

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice.

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13 th largest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Please see attached the job description and person specification for the main responsibilities associated to the role.


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