Customer Care and Quality Executive

2 weeks ago


Croydon, United Kingdom Reed Business Support Full time

My client, a national social housing provider, seek an experienced Customer Care Executive for a 6 month fixed term contract starting asap.

The role:
Within the Customer Experience Directorate we need to ensure that the customer receives the best service and experience at each touch point of their journey with us. From their initial enquiry about their new potential home right through to moving in andthe customer care provided during the defect warranty period.
- Newbuild defects/repairs/housing background (has experience providing support to residents/tenants)
- Excellent customer service experience working to KPIs within an office base environment
- Excellent written and verbal skills, with ability to manage complex cases while using CRM and spreadsheets

Immediate start

6 month FTC - £29, 280 pro rata

36 hours per week


  • Customer Care

    7 days ago


    Croydon, United Kingdom Clarion Housing Group Full time

    Salary: £29,280 - £34,364 per annum pro rata Hours: 36 per week Contract Type: 6 Month Fixed Term Contract Location: Hybrid/Croydon Are you driven by delivering excellent customer service? If so, we have a new and exciting opportunity for you! We’re recruiting for a Customer Care & Quality Executive to join the Customer Experience team. What...

  • Customer Care

    4 weeks ago


    Croydon, United Kingdom Clarion Full time

    Salary: £29,280 - £34,364 per annum pro rata Hours: 36 per week Contract Type: 6 Month Fixed Term Contract Location: Hybrid/Croydon Are you driven by delivering excellent customer service? If so, we have a new and exciting opportunity for you! We're recruiting for a **Customer Care & Quality Executive**to join the Customer Experience team. **What you'll...

  • Care Quality Officer

    4 weeks ago


    Croydon, United Kingdom Croydon Council Full time

    This role is part of the Adults Placement, Brokerage & Market Management team, working as part of a team of 5 Care Quality Officers, monitoring the social care services/providers for a range of client groups, including older people and people with physical disabilities, people recovering from a mental illness and people with a learning disability. As a Care...

  • Care Quality Officer

    4 weeks ago


    Croydon, United Kingdom Croydon Council Full time

    This role is part of the Adults Placement, Brokerage & Market Management team, working as part of a team of 5 Care Quality Officers, monitoring the social care services/providers for a range of client groups, including older people and people with physical disabilities, people recovering from a mental illness and people with a learning disability. As a Care...

  • Executive, Quality

    4 weeks ago


    Croydon, Cambridgeshire, United Kingdom Oraculum Full time

    This role would particularly suit someone looking to progress from working in a high-end retail or luxury brand environment. Alternatively, someone who has worked in a customer facing role for a high-quality hospitality, cosmetic or high value product / service business. Our decades of customer success are based on providing everyone with exceptional...

  • Executive Officer

    4 weeks ago


    Croydon, United Kingdom Croydon Council Full time

    **Executive Officer - Housing** Looking for a new challenge? We are looking for an Executive Officer to provide Executive Assistant support to the Corporate Director for Housing. You will need to be able to demonstrate a high level of written and verbal communication skills, due to the nature of the roles you will be dealing with external stakeholders and...

  • Marketing Director

    1 week ago


    Croydon, United Kingdom Page Executive Full time

    This position requires a proven Marketing Director with a strong background within an SME business and B2B SAAS. Reporting directly to the CEO, the role focuses on leading strategic marketing initiatives to drive growth within the organisation.Client DetailsThe organisation is a growing SAAS organisation, which is on a great growth journey. With a UK...


  • Croydon, Cambridgeshire, United Kingdom Park Street People Full time

    Our client, a leading design agency in their industry is seeking a Quality Control Executive with German language skills to join their team near Croydon on a full time, permanent basis. Utilising your English and German language skills, the successful candidate will play a crucial role in maintaining the highest standards of quality across all our design...

  • Senior Executive

    1 week ago


    Croydon, United Kingdom Remedy Recruitment Group Ltd Full time

    Our client, Croydon Council is looking for an Senior Executive / Director - Integrated Commissioning Manager (Adults) to join their team. Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.This role is the strategic commissioning lead for commissioning Croydon’s new reablement service,...


  • Croydon, United Kingdom Berry Recruitment Full time

    Berry Recruitment Sutton are looking for enthusiastic individuals with a 'can do' attitude for numerous part-time and full-time customer focused roles for a Public Sector client based in Croydon. As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience. Roles are...

  • Sales Executive

    3 weeks ago


    Croydon, United Kingdom Smart Step Recruitment Full time

    We are currently recruiting for an experienced Car Sales Executive for our clients main dealer sites in the South East Kent, Surrey, Sussex and South London areas.This opportunity is with a well-established site selling a reputable brand.The role entails working closely with customers to find their needs, deliver excellent customer service, helping in any...

  • Sales Executive

    3 weeks ago


    Croydon, United Kingdom Smart Step Recruitment Full time

    We are currently recruiting for an experienced Car Sales Executive for our clients main dealer sites in the South East Kent, Surrey, Sussex and South London areas.This opportunity is with a well-established site selling a reputable brand.The role entails working closely with customers to find their needs, deliver excellent customer service, helping in any...


  • Croydon, United Kingdom Berry Recruitment Full time

    Berry Recruitment Sutton are looking for enthusiastic individuals with a 'can do' attitude for numerous part-time and full-time customer focused roles for a Public Sector client based in Croydon. Available Shifts - 4pm to 8pm, 12pm to 8pm, 9am to 4pm or Weekend Work. As part of a team, you will enjoy helping people, ensuring each individual receives a...


  • Croydon, United Kingdom Brook Street Full time

    Brook Street are looking for enthusiastic individuals with a customer service background and a can do attitude to work for an exciting Public Sector client based in Croydon City Centre. We currently have a part time role available but we have roles comein on a weekly basis at varied hours. As part of a team, you will enjoy helping people, ensuring each...

  • Sales Executive

    2 weeks ago


    Croydon, United Kingdom We Buy Any Car Full time

    Job : Sales Executive Salary : £25,380 per year (OTE £32,380) plus a discretionary London Weighting Allowance of £1500 per annum pro-rata Bonus:  Fantastic monthly bonus and annual bonus based on company performance Hours : You will work 42.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved. We are...


  • Croydon, Cambridgeshire, United Kingdom Park Street People Full time

    Our client, a leading design agency in their industry is seeking a Quality Control Executive with German language skills to join their team near Croydon on a full time, permanent basis. Utilising your English and German language skills, the successful candidate will play a crucial role in maintaining the highest standards of quality across all our design...


  • Croydon, United Kingdom Anglian Home Improvements Full time

    We are currently seeking highly motivated and experienced Conservatory Sales Executives to join our team. If you are a driven and customer-oriented sales professional with a passion for design and the ability to create bespoke solutions, we would love to hear from you! This is a self-employed position, offering the freedom to manage your own schedule and...


  • Croydon, United Kingdom Appcastenterprise Full time

    Location: Croydon **The Role**: We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Care and Training Practitioner with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible supportto our Customers. You will be involved from the moment a carer...

  • Lifestyle Lead

    2 weeks ago


    Croydon, United Kingdom Care UK Residential Care Services Full time

    You You’re a caring, fun-loving person with a passion for helping older people stay fit, active and independent. You’re an excellent motivator and an inspiring leader. And you’re good at building friendships - so you can get to know residents and create tailored activity plans based on their individual interests and ability. Most of all, you recognise...


  • Croydon, United Kingdom CY Executive Resourcing Full time

    We are excited to present a 12-month contract opportunity for a Credit Controller/Billing Assistant on behalf of our client. This pivotal position calls for somebody with prior experience within a similar role to support the rest of the team. * To chase payment for all outstanding invoices * Raising and issuing invoices * To work with internal teams...