Global E-commerce Senior Product Operations
6 days ago
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
TikTok E-Commerce's Product Solutions and Operations (PSO) is a global team responsible for ensuring our marketplace product fits local market needs of customers, sellers and creators. We work on user research, product solutions and operation strategy, to improve user experience and to support the operation team to achieve business goals.
**Responsibilities**:
- Responsible for the optimization of the experience of the creator and agency / merchant side of the e-commerce business, including but not limited to acquisition, growth, marketing, fulfillment, etc.
- Collect and refine the requirements, and accurately judge their priorities. Align with cross-teams and complete product iteration and optimization.
- Explore product opportunities through research, feedback, competitive experience and other means, and integrate cross-team resources to conduct the implementation of solutions.
- Responsible for the internal training of new features and policies.
**Qualifications**:
- 3-5 years of relevant experience in product or product operations. Preferred experiences within an E-commerce business company, especially experience related to creator strategy, acquisition, growth, affiliate, etc.
- Good communication and presentation skills, good at cross-team & cross-region communication and collaboration.
- Curiosity, in-depth thinking, and discovering the nature of the problem.
- Sensitive to data, with basic data analysis skills.
- Solid skill of defining localized solution and priorities.
- Preferred with overseas work experience
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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