Current jobs related to Retail Apprentice - Hanley - Stepping Stones Education & Training Ltd

Terraces Menswear flagship store was opened in 1999, in the Stoke-on-Trent City Centre (Hanley.) Centred in the heart of the Cultural and Business district, the shop covers 2 floors and approximately 8000 square feet.

Our ever-expanding portfolio of brands represents the best in classic and casual clothing from contemporary independent British brands to Internationally recognised labels. Our stores reflect our high attention to detail and supreme efforts to offer the best customer service.

Terraces Stafford opened at the end of Summer 2015, in the heart of the Town Centre. Opposite the Edwardian Swan Hotel and next door to St Chad's Church, the store is within one of the oldest and beautiful buildings in the town.

**Terraces retail apprenticeship**

Those wishing to develop knowledge, skills and behaviours to carry out their work safely and

meet the exacting quality standards demanded in a fast paced and efficient Sector environment.

Purpose of the role - As a Terraces retailer you will assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till.

Terrace retailers must be passionate about the role delivering a quality service that always aims to exceed customers’ expectations

**Apprenticeship Standard and Duration**:
**Retailer - Level 2**

12 months Apprenticeship standard (this does not include End point assessment)

Apprenticeship will be provided by Stepping Stones Education & Training.

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase. They can work in a variety of shops and other retail establishments: small boutiques, large high street chains, supermarkets and well-known department stores are just some examples. More specialist retailers include funeral services, garden centres, delicatessens and people who work in remote environments for example in telephone, on-line and mail order retail. Regardless of the type of products and services being sold, a wide representation of employers from across the retail industry have defined this standard and agreed that the knowledge, skills and behaviours that apprentices must have to do their job are the same.

**Skills Required**:Able to follow instructions, communication skills, team working, initiative, organisational skills, reliable, patient, keen interest to learn and develop.

**Personal Qualities Required**:
Good Listener, Timekeeping, Respect in the workplace, communication skills

**Qualifications Required**:

- Grades equivalent to Retailer L2 Apprenticeship Standard
- Functional Skills Maths and English at Level 1

Bus Route - Bus routes from various locations to Hanley & Newcastle

Yes full time employment and progression opportunity onto a L3.

**Salary**: From £5.28 per hour

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hanley, ST1 4FB: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: Terraces