**About us**

Emmaus North Staffs works to support local people to move away from poverty. We partner with housing associations, supplying furniture and white goods to those setting up home, at no cost to the tenants aside from a small delivery fee.

Our charity is also raising funds towards a long-term goal of setting up an Emmaus community for people who have experienced homelessness. This accommodation will offer a home, work experience, daily support and funded training to rebuild lives and will be the first of its kind in the county.

**Furniture & Home Charity Warehouse**

Our flagship store is in Hanley, selling a huge range of quality second-hand furniture, plus brand new divan beds, mattresses and white goods.

**Potteries Centre shop**

Our city-centre charity shop specialises in quality second-hand clothing, shoes, books, music, film, bric-a-brac and furniture.

**retail apprenticeship**

Purpose of the role - As a Emmaus retailer you will assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till.

Emmaus retailers must be passionate about the role delivering a quality service that always aims to exceed customers’ expectation's

Working Hours:
**09:00-17:00 Mon-Fri**

**Apprenticeship Standard and Duration**

12 months Apprenticeship standard (this does not include End point assessment)

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations. Therefore, retailers enjoy direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.

The Apprenticeship will be provided by Stepping Stones Education & Training in Apprentice Level 2 in retail.

**Skills Required**:Able to follow instructions, communication skills, team working, initiative, organisational skills, reliable, patient, keen interest to learn and develop.

**Personal Qualities Required**:
Good Listener, Timekeeping, Respect in the workplace, communication skills

**Salary**: From £5.28 per hour

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hanley, ST1 1PS: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Emmaus