Software Implementation Associate

3 weeks ago

Sheffield, United Kingdom Coordinate Sport Full time

**Essential duties and responsibilities**
- Build strong relationships with clients during implementation and onboarding projects, managing stakeholders and working with cross-functional teams
- Work as a key Project Manager on major System Delivery and Implementations.
- Develop and execute project plans and timelines to deliver projects on time, within budget, and to the desired quality standard
- Help to coordinate internal resource and third parties/vendors for the flawless execution of projects
- Develop comprehensive project implementation plans to be shared with clients as well as other stakeholders
- Collaborate with cross-functional teams to ensure project success and alignment with company goals
- Create and maintain project documentation and boards, including project plans, schedules, status reports and in relation to our product
- Work on special operational and product-related projects as assigned by Managers

**Goals**
- Maximise efficiency and productivity in all assigned projects
- Develop and manage multi-workstream project schedules, utilising available project tools
- Achieve specific operational and project goals assigned by Management
- Collaborate closely with clients and stakeholders to understand their needs, expectations, and requirements. Build strong relationships, maintain open lines of communication, and deliver solutions that meet or exceed client expectations
- Work collaboratively with cross-functional teams, including sales, development, support, and other departments, to ensure a seamless and coordinated project delivery

**Knowledge, skills and abilities**
- Experience in implementing software or working in digitisation projects for clients from SME to larger organisations
- Preparing business requirements documents, presentations, and reports for clients and stakeholders
- Familiarity with technical project management, including software development processes or/and experience with technical project or program management
- Well versed in Agile and more traditional project management methodologies
- Strong familiarity with project management software tools like Jira, building reports and working in a small team
- Excellent communication and interpersonal skills
- Strong strategic and analytical thinking with problem-solving abilities
- Able to to write clear and detailed project documentation including quotes, Statements of Work, functional specifications and project proposals
- Ability to adapt to change and thrive in a fast-paced environment
- Ability to think creatively and foster innovation
- Ability to represent the company in a professional and positive manner
- Bachelor’s degree or equivalent experience
- Experience in change management would be an asset

**Company Benefits**
- Work from almost anywhere
- Flexible working hours policy
- Take ownership in projects and have a direct and immediate impact on the company
- Discounts Scheme
- Paycare - Discounts on Medical, Eyecare and Dentistry

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