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Customer Service Administrator
4 weeks ago
**Location**
**Salary**
**Posted on**
**Reference**
**Benefits**
***
Swinton
£22000 - £25000 26/02/2024
NJR14459
Plus benefits
DESCRIPTION
Customer Service Administrator
Swinton
My client is a friendly fabric company based in Greater Manchester, supplying UK High Street and Independent retailers
They now have an exciting opportunity for a Customer Service Administrator to join their team.
Core duties and responsibilities:
Handling price, stock and delivery enquiries. These activities often involve working with our warehouse and production colleagues to get the relevant information.
Handling quality issues and dealing with returns including processing of returns paperwork via the system.
Liaising with Carriers over deliveries
Checking back order files following stock deliveries
What we need from you?
IT literate - Microsoft Packages.
Advanced Excel Skills.
Organised, accurate and able to identify priorities to ensure all tasks are completed correctly and to time.
A confident communicator with an assured phone manner to ensure our customers have confidence in us and what we tell them.
Proactive with a \"can do\" attitude as we strive to exceed our customer\'s expectations.
Outgoing and personable to develop strong relations with existing Customers and build relations with new ones.
A team player to ensure they add to the smooth working of the department.
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