Administration / Scheduling Assistant

2 weeks ago

Upper Poppleton, United Kingdom ThirtyThree For Specsavers Full time

**Role: Customer Administrator/Scheduling Assistant**

**Salary: £11.64 per hour**

**Hours: Full time 8.30am - 4.30pm Mon-Fri**

**Benefits: 28 days AL + your birthday off plus great benefits to include private medical cover**

**Location: Nether Poppleton, York**

We are actively recruiting an Administrator/Scheduling Assistant to join the lovely team here at Specsavers Domiciliary based in York.

In this role, you will help to plan the clinics and schedules for the clinical teams that are out and about providing eye care services to patients in their own homes. You will also be making and taking calls from customers and care home clients. Part of the role will include scheduling patient appointments and updating customer records as well as route plan visits for the field-based teams. Organising deliveries back to patients is something else you will be involved in as well as liaising with the field-based teams.

**About Specsavers Home Visits**

Our passion is to deliver outstanding customer care, combined with sound dispensing advice and product recommendations that best suit individual customer needs. In addition to the highest quality equipment, we aim to provide both our office staff and our customers with an excellent overall environment. At Specsavers, we treat people as we would wish to be treated, and as such, you will be supported by well trained and motivated home visits staff, in addition to an expert professional team. Our expectation is that you will share our vision to provide our patients with the very best professional service as well as exceptional customer care on every Home Visit.

**Interviews will take place locally and may be via Microsoft Teams or Face to Face**

**Salary**: £11.64 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday

**Experience**:

- Administrative: 1 year (required)
- Customer relationship management: 1 year (required)

Work Location: In person

Reference ID: York admin

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