Operations Executive
3 weeks ago
**Operations Executive**
**Nottingham**
**Salary £33,000**
This role is working for one of our top clients who are creators of engaging bespoke eLearning software.
**Job description**:
The role is to support the Operations Director in the achievement of the company’s commercial objectives.
You will support the Operations Director in a number of key areas:
- Developing client accounts and external communications
- Supporting, communicating with, and managing colleagues within the Sales department.
- Achievement of sales objectives
- Sales and finance administration including generation of internal reports
**Qualifications: Minimum 2:1 degree**
**Experience: Experience in a similar role.**
Key skills:
- Effective people skills to assist in building relationships internally and externally.
- Evidence of excellent written, verbal communications and client liaison skills.
- Proven experience of working well in a similar high-pressure environment, preferably commercial.
- Strong numeracy and written skills to support creation of quotations/proposals.
- Proven experience and evidence of managing time, meeting targets and deadlines.
- Flexible work ethic with can-do attitude combined with attention to detail and accuracy.
- Ability to work independently and proactively, including remotely.
- Good proficiency in the Microsoft Office suite.
Duties
Commercial:
- Creation of sales quotations/commercial proposals/statements of work
- Client liaison on behalf of Operations Director in response to queries and requests
- Support for Operations Director in management of key client accounts
- Support for Operations Director and wider sales team to help achieve departmental targets
Internal work and communications:
- Generation of relevant KPI reports to include the CRM and data analysis relating to different sales channels
- Assist in the monitoring of performance and adherence to sales KPIs
Administrative:
- Sales administration tasks such as generating sales reports and data analysis
- Working proficiently with a CRM system and generating report data
- Administration of client contracts
- Liaising with Finance Department for monitoring monthly activities
- Support in maintaining commercial systems and processes
- Support cover for sales order processing and financial administration
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