Senior Scheduling Support

2 months ago

Leicester, United Kingdom Cadent Full time

**Description

***Senior Scheduling Support**

**Contract Type**:12 months FTC

**Location**:Leicester - Hybrid

**Salary**:£26,802 - £31,532 depending on experience

At Cadent we’re excited to be part of the future of UK energyWe’ve got a clear roadmap that will both drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping/creating a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

**About The Role**

The Level 4 Scheduling Support must be able to travel to network locations for operational or planning interface meetings to engage with and build strong stakeholder relationships, usually on a monthly basis.

**Key Accountabilities**
- To support the primary objectives to manage the efficient and effective planning, scheduling and dispatching of workloads to field resources and contractors across the process and regulatory Networks, achieving the required standards of service and servicelevel agreements.
- Responsible for following our company values whilst ensuring that Safety and Compliance are maintained across all processes and team activities.
- Works closely to develop our Customers and Stakeholders relationships and builds both effective and positive relationships, whilst supporting the delivery of Cadent initiatives.
- To be proactive in all aspects of the work and have the ability to identify opportunities for improvement through the promotion of performance excellence and continuous improvement activities.
- Ensure that the on-day performance is tracked in order to understand and articulate variations to the plan. Where necessary 3C’s and MDI are raised.
- Ability to build efficiently robust plans taking into consideration multi dependable deliverables such as NGM, Arquiva, and Project Work, whilst proactively managing backlogs of work if applicable.
- Supports effective problem solving and learning amongst team members and key stakeholders.
- Develop self through positive engagement in achieving stretching targets and active development plans.
- Scheduling assistant must have an awareness and ability to be able to escalate to the appropriate level of line manager for the respective issues needing highlighting.
- In case of escalation, being aware of which stakeholders to engage with - at which point to escalate and to who.
- Expertly use the GDFO systems alongside the department systems and processes to their optimum effect thereby enabling Operations to achieve their regulatory and financial targets.
- Takes a proactive role in BCM situations.

**About You**
- Experience of operating in a regulated, safety critical environment.
- Excellent communication and relationship building skills and a demonstrable ability to meet/manage Stakeholder expectations.
- Experience of following and working to existing departmental processes, whilst highlighting future process improvements.
- Experience of maintaining operational processes through BCM events including the reviewing, creating and updating of standard operating procedures (SOPS).
- Proactive participant in Performance Excellence and Continuous Improvement within teams.

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