Veterinary Admin Assistant

17 hours ago


Heath and Reach, United Kingdom Heath and Reach Veterinary Surgery Full time

Veterinary Admin Assistant

Monday, Tuesday, Wednesday 8-7pm

Friday 8-5pm

Half an hour lunch break

Holiday entitlement would start at 4 weeks plus bank holidays.

Veterinary Admin Assistant Job Description

Working upstairs in the admin office.
Answering the phone.
Booking appointments in and advising on correct protocol.
Booking in surgical operations and going through pre-operative care
You will be taking payments over the phone using our online payment system.
Putting medication requests on the diary. Advising when they are due medication reviews.
You are responsible for keeping client contact details up to date on the records.
Dealing with insurance queries and learning how to process claims.
Chasing debts weekly.
Cashing up at the end of the day.
Scanning and attaching paperwork.
Sending delivery notes/invoices to our accounts department.
Printing consent forms for the next day.
Answering client queries on the phone.
Chasing the lab for results.
Attaching results onto clients account.
Leaving messages for vets regarding results/advice.
Admin jobs as requested by senior staff.
Any other tasks as requested by any other member of staff.

You will also be joining a lovely friendly team of people

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

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**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- Employee discount
- On-site parking

**Experience**:

- Veterinary Receptionist: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person



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