Supervisor

2 weeks ago

High Wycombe, United Kingdom Empire Cinemas Full time

**Competitive rates of pay as well as bonuses + benefits.**

**Are you Passionate about Cinema? Are you looking for a role where no two days are the same? Do you enjoy working in a FAST PACED, FUN, TEAM & CUSTOMER FOCUSED ENVIRONMENT?**

**Like what you have read so far. So what do you need to do to JOIN the EMPIRE CINEMAS TEAM?**

You will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll love to be the person who meets and greets everyone who visits our cinemas making them feel like valued customers.

As a Supervisor, you'll be helping the Management team to grow the team and the customer base. Working in a cinema is great fun but requires a professional, flexible and adaptable outlook in order to manage a wide range of challenges and enhance our customer's sense of escape.

You must have experience in supervising or leading a team in a customer-facing environment and a natural ability to build rapport with customers. As well as recruiting, developing and inspiring the team to deliver exceptional customer service and financial results along with sharing with the management team the responsibilities of Health & Safety, Box Office Duties, Retail Stand Duties and Floor & Door Duties.

In this role
**PERSONALITY** is key We want to see positive, outgoing individuals with a genuine love of working with customers

**The successful applicant will**:

- Be an enthusiastic, charismatic, self-motivated and proactive individual, with a real passion for film and the cinema industry.
- Have commercial awareness to support the development of the Cinema.
- Good leadership and written and verbal communication skills.
- Demonstrate exceptional organisational ability and pays attention to details.
- Able to drive people to deliver an amazing service to customers.
- Shows an ability to cope under pressure by being flexible and adaptable in a fast-paced work environment.
- Have accurate cash-handling skills.
- A professional, positive approach at all times.
- Can work a flexible schedule that meets the needs of the business.
- Confident, personable and service-focused.

**What’s in it for you**:
With great training and development, you can really own your future with Empire Cinema. You’ll get lots of training, learn about all our products and services & have a good time along the way.
- ** Ways of Working -** Flexible working patterns & Premium Bank Holiday Pay.
- ** Life Insurance** **& Pension (Contributory Scheme) -** we believe employees can be their best when they feel supported and have benefit plans that give them security and peace of mind.
- ** Employee Assistance Programme** - Telephone counselling and confidential support for personal/legal/medical / health and wellbeing issues are available 24/7 for our employees through our Employee Assistance Programme
- ** Learning & Development - **We are committed to helping you develop new skills to be the best version of yourself
- ** Progression & Career Opportunities - **We look to promote and progress our employees within the business, but we also have another branded cinema you could potentially move intothe opportunities really are endless with us.
- ** Employee Discounts - **there will be** **Retail Discounts and Cinema tickets.
- ** Our People - **You will work alongside our amazing employees, have fun and be a part of our Team.
- And much much more.

We are looking for employees who can work flexible hours during the weekdays

**Here’s a little something about us**:
Empire Cinemas was founded in 2005 and took our name from the iconic Empire Leicester Square theatre which has been one of London’s most popular cinemas since it played host to the first moving images screened to a UK audience back in 1896. It was our flagship until its sale to Cineworld in August 2016.

We are the leading independently-owned cinema chain in the UK. We currently have 14 locations across the UK, offering a total of 125 screens nationwide. With some of our cinemas offering brilliant IMPACT and IMAX screens as well as our latest addition, the fantastic D-BOX seating delivers an enhanced cinematic experience.

At Empire Cinemas, we strive to provide the BEST cinema-going EXPERIENCE through OUR TEAMS who are PASSIONATE about film and committed to delivering a total quality entertainment experience for all our customers. We take pride in that OUR Team Members are responsible for making sure every customer has an excellent and memorable cinematic experience.

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