Operations Administrator

1 week ago

Padiham, United Kingdom Central Recruitment Full time

My client a well established manufacturing and distribution company based in Padiham is looking for an experienced Operations Administrator to join their Despatch team on a Temp-Perm basis. The working hours are 8am-5pm Monday-Friday.

**Main Purpose of Role**:
The E-Commerce Operations Administrator will be responsible for providing excellent administrative support to the E-Commerce warehouse by processing accurately all work across various operational platforms and distributing relevant information throughout the business while handling all customer queries in a professional and confident manner.

**Main List of Activities**
- Daily performance data collation and distribution
- Order acknowledgement, dispatch and courier tracking
- Efficiently deal with day-today processing of all orders outside of the PVX system that need a manual input
- Track service levels to ensure customer orders are despatched on time
- General office duties including filing and record keeping
- Work closely with the Internet Warehouse staff to resolve issues preventing orders from being despatched
- Ensure that any requests for replacement items due to lost, damaged or incorrect items, are investigated and replacements issued quickly
- Maintenance of the Goods Inwards Booking system
- Management of direct customer portals including Wayfair and EGL
- Complete any tasks allocated by the Internet Warehouse Manager
- Adhere to equipment safety procedures, mandatory use of PPE and safe methods of working
- All legitimate requests made by management

**Skills Required**:
As the E-Commerce Operations Administrator, you must have the following skills/competencies:
Essential:

- Excellent attention to detail to ensure high level of accuracy of information through all processes
- Professional and confident at all times
- Excellent communication skills
- Positive attitude, confident and polite telephone manner
- Office administration experience
- Good people skills and ability to work well with colleagues
- Ability to stay calm under pressure

This is a great opportunity for someone looking for long term permanent work in the Padiham area. This company is on a 152 bus route to near by cities, alternatively the M3 Mainline bus to Burnley town centre. They also free on site parking.

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: From £11.00 per hour

**Benefits**:

- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Padiham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

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