Service Advisor
5 months ago
**SERVICE ADVISOR**
**Depending on experience - £30,000 plus generous bonus scheme - OTE £45,000 per year (Un capped)**
Richmond Motor Group is a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with
If you believe that you have that “emotional spark” that comes with an enthusiastic and motivated character and you can add an empathetic, attentive and friendly personality to our team, then please read on and apply..
We have an exciting opportunity for a Service Advisor to join our team in a challenging and diverse role.
You will be a strong communicator and be able to influence where needed. The role of a service advisor is a busy one, with no two days the same but also rewarding.
This is a fantastic opportunity to work within a friendly and hardworking team, in a fast paced organisation.
**This is an excellent opportunity for your dedication and commitment to shine with Richmond Motor Group. In return the company offers genuine career progression, specific manufacturer training, generous bonus schemes and incentives.**
**Benefits**
- Full time, permanent position.
- Generous Bonus scheme.
- 30 days holiday (including Bank Holidays).
- Excellent training and genuine career progression
- Wellness Programs and Employee Assistance Program
- Employee Recognition Awards
- Automatic Workplace Pension Scheme.
- Employee benefit scheme with Perkbox for high street and online discounts
- Employee Discount
- On site café
**Responsibilities**
- Being the point of contact for customers requiring servicing or repair to their vehicles.
- Manage the flow of information between the workshop, the rest of the business and the customer.
- To handle customer enquiries and queries promptly and efficiently.
- Qualify service needs and establish understanding and an agreement with the customer of the work to be carried out.
- Accurately maintain the service department loading system in line with workshop capacity.
- Manage the handover and administration of loan vehicles. Explain the work carried out on vehicle ensuring customers full understanding and authorisation.
**Skills Required**:
- Competency in numeracy, literacy and IT
- Excellent organisational skills, and work well under pressure
- Knowledge of the motor trade
- Excellent customer service skills
- Good team player
- Experience with Pinnacle or another dealer management system (preferred)
- Full UK driving licence
**Job Types**: Full-time, Permanent
**Salary**: Up to £45,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
**Experience**:
- service advisor: 1 year (preferred)
Licence/Certification:
- full driving licence (required)
Work Location: In person
-
Service Advisor
6 months ago
Portsmouth, United Kingdom Pendragon Full time**Service Advisor** **Evans Halshaw Vauxhall Portsmouth** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
6 months ago
Portsmouth, United Kingdom Evans Halshaw Vauxhall Full time**Service Advisor** **Evans Halshaw Vauxhall Portsmouth** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...
-
Service Advisor
5 months ago
Portsmouth, United Kingdom Evans Halshaw Vauxhall Portsmouth Full time**Service Advisor** **Evans Halshaw** **Vauxhall Portsmouth** **Salary of £26,857 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...
-
Hgv Service Advisor
6 months ago
Portsmouth, United Kingdom Accord Resourcing Full time**HGV Service Advisor needed** **£26 000 - £30 000 per annum** **Portsmouth** Our client, a family-run truck sales and servicing company, is seeking for a Service Advisor to join their team. **Role**: HGV Service Advisor **Salary**:£26 000 - £30 000 per annum **Hours**: Monday to Friday, 8.00 am to 6.00 pm with ½ an hour unpaid lunch. Every third...
-
Service Advisor
6 months ago
Portsmouth, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Portsmouth. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer...
-
Service Advisor
5 months ago
Portsmouth, United Kingdom Sytner Group Full time**About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Portsmouth. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...
-
Service Advisor
6 months ago
Portsmouth, United Kingdom Marshall Motor Group Full time**Service Advisor**: Job description We are currently recruiting for a Service Advisor to join our Mercedes-Benz of Portsmouth dealership As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive...
-
Customer Service Advisor
5 months ago
Portsmouth, United Kingdom Wild Recruitment Full timeDo you have exceptional customer service skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a resilient and proactive Customer Service Advisor to join a busy office in Portsmouth. You will have a background as a customer service advisor or within a car...
-
Customer Service Advisor
1 month ago
Portsmouth, United Kingdom CV-Library Full timeOur client is a leading musical teaching service provider looking for dedicated customer service advisor(s) where you will be handling customer issues and queries based in a beautifully modern office in Liphook. Key Responsibilities of a customer service advisor: Action and resolve customer complaints Investigate and gather information Communicate...
-
Service Advisor
5 months ago
Portsmouth, United Kingdom Inchcape Full time**Service Advisor - Porsche Portsmouth** **Salary up to £**32,146.07 + OTE Up to circa £38k** **45 Hours Full Time** **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of...
-
Service Advisor
5 months ago
Portsmouth, United Kingdom Inchcape Full time**Service Advisor - Porsche Portsmouth** - (Basic salary up to £32,147 Depending on Experience + OTE circa £40k )_ **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you’ll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact...
-
Customer Service Advisor
5 months ago
Portsmouth, United Kingdom NRS Healthcare Full timeThis isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Portsmouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we...
-
Service Advisor
5 months ago
Portsmouth, United Kingdom Snows Group Full time**Location** Portsmouth **Region** Hampshire **Category** Mazda - Portsmouth (SMzP) (Service) **Vacancy Type** Permanent/Full Time **Salary** £25,000 **Job Summary** **The Driving Spirit** Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate...
-
Automotive Service Advisor
5 months ago
Portsmouth, United Kingdom Amour Recruitment Full time**Amour Recruitment** is currently working in partnership with a fantastic company based in **Portsmouth** who is seeking an experienced **Service Advisor.** Working alongside the service, parts and technician teams, you will be a key member at the heart of our client’s operation. **Key Responsibilities**: - Controlling all functions on a busy service...
-
Customer Service Advisor
5 months ago
Portsmouth, United Kingdom Pendragon Full time**Customer Service Advisor** **Location: Vauxhall Portsmouth** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...
-
Customer Service Advisor
6 months ago
Portsmouth, United Kingdom Evans halshaw Vauxhall Full time**Customer Service Advisor** **Location: Vauxhall Portsmouth (Weekend's Only)** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...
-
Customer Service Advisor
5 months ago
Portsmouth, United Kingdom Hendy Group Full timeWe have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Car & Van store Dealership in Portsmouth. You do not need automotive experience to be successful in this role - we will...
-
Customer Service Advisor
6 months ago
Portsmouth, United Kingdom Pro Site Full time**MUST BE AVAILABLE IMMEDIATELY** Our client is looking for a Customer Service Advisor to join their team in Portsmouth. Key Responsibilities include (but not limited to) - Making outbound calls to our clients and customers. - Data Entry. - General administrative duties. **Knowledge, Experience and Skills** - Excellent written and verbal communication...
-
Customer Service Advisor
6 months ago
Portsmouth, United Kingdom Marshall Motor Group Full time**Customer Service Advisor** **Location: Mercedes Benz Truck & Van Fareham** **Hours: 46.25 hours per week, including Saturdays on a rota basis** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme** **Who we...
-
Customer Service Advisor
5 months ago
Portsmouth, United Kingdom SSE Full time**About the Role** **Base Location**: Portsmouth **Salary**: £26,609 - £30,472 and a range of other benefits to support your family, finances and wellbeing. **Working Pattern**:Permanent | Full Time | Flexible First options available - Hybrid working We are looking for a Customer Service Advisor to join our team in Portsmouth! You will be the first...