Service Advisor

6 months ago


Portsmouth, United Kingdom Marshall Motor Group Full time

**Service Advisor**:
Job description

We are currently recruiting for a Service Advisor to join our Mercedes-Benz of Portsmouth dealership

As a Service Advisor you will play a vital role within the dealership being the point of communication between the Technicians and our customers. To be successful within this role, we do not require previous Automotive experience just a passion for providing great customer service, an ability to work in a proactive manner and a desire for no two working days to ever be the same

You will be provided with on the job training by your colleagues and managers and will be joining a supportive and friendly team at Portsmouth.

We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:

- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal

**What will I do on a daily basis?**
- Greet customers and become their point of contact for the duration of their vehicle being within our Workshop.
- Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
- Create customer invoices and run through the work that has been carried out on their vehicle.
- Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.

**What experience do I need?**

If you already come from an Automotive Service Advisory background that is fantastic, however, if you do not and you are looking to start your career with us, to be considered for the role we will need to possess the below skillset
- An ability to provide tailored customer service and upselling to a wide range of customers.
- Comfortable working to deadlines and managing customer expectations with regular communication and updates.
- Happy to manage your own workload and customer base.

**Why Marshall Motor Group?**

We operate 142 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England and Wales.

Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.


  • Service Advisor

    6 months ago


    Portsmouth, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Vauxhall Portsmouth** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    6 months ago


    Portsmouth, United Kingdom Evans Halshaw Vauxhall Full time

    **Service Advisor** **Evans Halshaw Vauxhall Portsmouth** **Competitive Salary with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    5 months ago


    Portsmouth, United Kingdom Evans Halshaw Vauxhall Portsmouth Full time

    **Service Advisor** **Evans Halshaw** **Vauxhall Portsmouth** **Salary of £26,857 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    5 months ago


    Portsmouth, United Kingdom Richmond Motor Group Full time

    **SERVICE ADVISOR** **Depending on experience - £30,000 plus generous bonus scheme - OTE £45,000 per year (Un capped)** Richmond Motor Group is a highly successful, family run multi-franchise group of dealerships. Since we started in 1995 we have won many industry awards, including several from the manufacturers that we are partnered with! If you...

  • Hgv Service Advisor

    6 months ago


    Portsmouth, United Kingdom Accord Resourcing Full time

    **HGV Service Advisor needed** **£26 000 - £30 000 per annum** **Portsmouth** Our client, a family-run truck sales and servicing company, is seeking for a Service Advisor to join their team. **Role**: HGV Service Advisor **Salary**:£26 000 - £30 000 per annum **Hours**: Monday to Friday, 8.00 am to 6.00 pm with ½ an hour unpaid lunch. Every third...

  • Service Advisor

    5 months ago


    Portsmouth, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Portsmouth. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every...

  • Service Advisor

    6 months ago


    Portsmouth, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Jaguar Land Rover Portsmouth. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer...


  • Portsmouth, United Kingdom Wild Recruitment Full time

    Do you have exceptional customer service skills within a car dealership or automotive industry? Do you work within a fast paced environment and feel ready for a new challenge? We are looking for a resilient and proactive Customer Service Advisor to join a busy office in Portsmouth. You will have a background as a customer service advisor or within a car...


  • Portsmouth, United Kingdom CV-Library Full time

    Our client is a leading musical teaching service provider looking for dedicated customer service advisor(s) where you will be handling customer issues and queries based in a beautifully modern office in Liphook. Key Responsibilities of a customer service advisor: Action and resolve customer complaints Investigate and gather information Communicate...

  • Service Advisor

    5 months ago


    Portsmouth, United Kingdom Inchcape Full time

    **Service Advisor - Porsche Portsmouth** **Salary up to £**32,146.07 + OTE Up to circa £38k** **45 Hours Full Time** **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor, you are the main point of...

  • Service Advisor

    6 months ago


    Portsmouth, United Kingdom Inchcape Full time

    **Service Advisor - Porsche Portsmouth** - (Basic salary up to £32,147 Depending on Experience + OTE circa £40k )_ **Create experiences you can be proud of.** Working with world-class brands as a Service Advisor you’ll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact...


  • Portsmouth, United Kingdom NRS Healthcare Full time

    This isn't your ordinary Customer Service Advisor role. Are you someone who is passionate about how we care for the most vulnerable people in society? Our Community Service Centre in Portsmouth is currently looking for a new Customer Service Advisor to join our friendly team. NRS Healthcare is the UK’s leading provider of Community Equipment Services, we...

  • Service Advisor

    5 months ago


    Portsmouth, United Kingdom Snows Group Full time

    **Location** Portsmouth **Region** Hampshire **Category** Mazda - Portsmouth (SMzP) (Service) **Vacancy Type** Permanent/Full Time **Salary** £25,000 **Job Summary** **The Driving Spirit** Based in the South and South-West of England, Snows Motor Group is an AM Top 50 automotive retailer covering 20 brands across 54 franchises. We differentiate...


  • Portsmouth, United Kingdom Amour Recruitment Full time

    **Amour Recruitment** is currently working in partnership with a fantastic company based in **Portsmouth** who is seeking an experienced **Service Advisor.** Working alongside the service, parts and technician teams, you will be a key member at the heart of our client’s operation. **Key Responsibilities**: - Controlling all functions on a busy service...


  • Portsmouth, Portsmouth, United Kingdom TPF Recruitment Full time

    Role DescriptionThe Financial Services Advisor role involves providing outsourced accounting services, including bookkeeping, VAT returns, and payroll support, ensuring clients meet their compliance obligations. You will also act as a point of contact for clients, offering support and advice on accounting and tax matters, and building strong professional...


  • Portsmouth, United Kingdom Pendragon Full time

    **Customer Service Advisor** **Location: Vauxhall Portsmouth** **Part Time** **Competitive salary with bonus, pension, critical illness pay, life assurance, single health care, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service...


  • Portsmouth, United Kingdom Hendy Group Full time

    We have some excellent opportunities where you can put your outstanding customer services skills in to action. We are looking for confident customer services heroes to join us as Service Advisors in our busy Service departments at our Car & Van store Dealership in Portsmouth. You do not need automotive experience to be successful in this role - we will...


  • Portsmouth, United Kingdom Evans halshaw Vauxhall Full time

    **Customer Service Advisor** **Location: Vauxhall Portsmouth (Weekend's Only)** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s...


  • Portsmouth, United Kingdom Pro Site Full time

    **MUST BE AVAILABLE IMMEDIATELY** Our client is looking for a Customer Service Advisor to join their team in Portsmouth. Key Responsibilities include (but not limited to) - Making outbound calls to our clients and customers. - Data Entry. - General administrative duties. **Knowledge, Experience and Skills** - Excellent written and verbal communication...


  • Portsmouth, United Kingdom Marshall Motor Group Full time

    **Customer Service Advisor** **Location: Mercedes Benz Truck & Van Fareham** **Hours: 46.25 hours per week, including Saturdays on a rota basis** **Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme** **Who we...