Operations Support Coordinator

2 weeks ago

Worcester, United Kingdom Cadspec Full time

Operations Support Coordinator - Responsible to the Financial Controller
- Location: Stanford Marsh Limited, Head Office, Worcester, WR4 9ND

**Job purpose**

To act as first point of contact for our company. Offer administrative support across the organization. Welcome guests and greet people who visit the business. Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

**Responsibilities**:

- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person or office
- Answer, screen and forward incoming calls
- Ensure reception, Post Room and Showroom areas are tidy and presentable with all necessary stationery and materials (e.g pens, forms and brochures)
- Receive, sort and distribute daily mail/courier deliveries and handle the distribution of all outgoing mail.
- Maintain office security by following safety procedures and controlling access via the reception desk (Monitor logbook, issue visitor badges etc.)
- Update meeting room calendars and schedule meetings.
- Assist HR with clerical duties to include but not limited to, filing and Assistance with Fleet Management.
- Assist the Purchase Ledger team with Purchase Order Invoice processing.
- Perform other clerical receptionist duties such as filing, photocopying etc.
- Provide and keep stock of refreshments for any meetings and ensuring that the kitchen is always presentable.
- Responsibility for ordering Staff uniform and keeping a clear record.
- Update spreadsheets of business items (e.g. Uniforms)

**Personal Qualities**:

- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Excellent customer service attitude

**Working hours**

Monday to Thursday 8.45 am to 5:15 pm
Friday 8.45 am to 5 pm

[Lunch allowance = 1 hour each day]

**Holiday entitlement**

20 days plus Bank Holidays pro-rata.

GDPR Privacy statement

We may ask to hold on to your information for a fully disclosed period, if we believe you would be the right fit in the Stanford Marsh Group for a future position.

We have measures in place to prevent your information from being accidentally lost, used without authorisation, or accessed without permissions.

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